Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours today·

About Chipotle Mexican Grill

Chipotle Mexican Grill offers good food with generous portions, and the friendly service helps make up for some issues. Customers have noted that during busy times, the restaurant can be unorganized, especially with long lines and a lack of communication about order readiness, as they don’t call out names. When placing a mobile order, customers often have to wait behind those ordering through delivery services like DoorDash, which can cause frustration since the main line may be empty while people wait for their orders to be fixed in the small to-go line. The restaurant is located on University Dr and is known for its tasty dishes, but the availability of the signature Chipotle honey vinaigrette dressing can be inconsistent, leading to disappointment. The restaurant sometimes struggles with cleanliness, with trash left on tables and on the floor, and limited utensils at the drink area. Despite these issues, many customers appreciate the good amount of food and friendly staff, and acknowledge that the wait times are due to the custom-made food. Improving cleanliness and communication could make the experience even better.

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Chipotle Mexican Grill Menu
Chipotle Mexican Grill Menu

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Chipotle Mexican Grill Reviews

2
519 ratings
5
13%
4
10%
3
7%
2
10%
1
60%
Food
2.6
Atmosphere
2.0
Service
2.0

Share your opinion about Chipotle Mexican Grill

Walked in with my friend after work. We both realized we had forgotten our wallets. While my friend went to look for his wallet in the car, I stayed inside. The guy working the register (4:45-ish pm) berated me in front of everyone, scolding me like a child, accusing me of trying to get something for free. He went on and on about it. My friend ended up paying for the food through an online app and we stayed. But we will NOT be going back.
Steak was hot and fresh. Had a little more kick than I thought but man it was so good. The coldness from the lettuce and cheese helped mellow it out. Will definitely be coming back again.
Not sure we’ve placed an online order that’s actually been correct. Of three, all were missing at least one item, and the entrees of one order looked like they were scraped up from the bottom of the containers. It’s very frustrating to want to eat clean but to realize your order will always be wrong, and you’ll have to talk to customer support about it.

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Hours

Monday 10:45AM - 11PM
Tuesday 10:45AM - 11PM
Wednesday 10:45AM - 11PM
Thursday 10:45AM - 11PM
Friday 10:45AM - 11PM
Saturday 10:45AM - 11PM
Sunday 10:45AM - 11PM
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