“I put up a review a couple months ago that I wrote immediately after one night when I was upset at how everything was handled that night and ended up going to bed irritated and very hungry since I got a call back where I was told the only way to get my dinner was to come get it. I didn't have my car at the time and my ankle was sprained. I just remembered that review recently and felt it was written in while I wasn't in a mood to be fair or understanding of the situation at the store which I knew nothing about. That isn't the right way to review ANYTHING.I apologize Dominos. You had done a great job every time before and since then. I'm changing my ratings to make up for it in the way I can on here. Your location has been one of my favorites since high school (c/o 2000).Also. I just wanted to mention that your cinnamon twists are addictive! Your location seems to have the magic touch preparing those! Great job!“
“Great customer service! I was waiting at my car and initially annoyed that the dominos people said I picked up my order when I didn’t. I was kind of taken back and annoyed, so I went inside and asked what was going on and why they marked my order as “picked up” when no one came out to give my pizza. Then I pulled up my order and realized I was the idiot that ordered the pizza at the wrong location. To make matters worse, I even used a gift card so they weren’t able to refund my order. Anyway, the lady at the front was super nice and said to not worry about anything and that this happens “all the time” and made me a fresh pizza and said they would call the other store to get my order cancelled for me. I was so amazed how nice and courteous they all were. I will definitely be back and ensure to order at the right Madison location! Kudos to you guys for being kind and patient with me!“
“I’ve been ordering Domino’s Pizza for many years now, and I’ve gotten to know my local store fairly well. Here are a few pointers:1.) If they don’t answer the phone, they are too busy with customers in the store and making orders. Calling before 4:00 P.M. is recommended. You can place your order to have it delivered later that day.2.) All orders are custom orders and made fresh 10-15 min. before they’re supposed to be ready. If your order is not ready at the scheduled time, their oven must be backed up. So, your order may take a few minutes more.2.) Their best deals are online or placed on their app.3.) Always tip your driver! Delivery drivers spend their own money on gas and maintenance. They do not get any of the store’s delivery fee.“
“AMAZING SERVICE. Zari and Jonathan helped me out so much. There's a chance my order got messed up on the system, maybe even my mistake. They gave me the pizza I needed and didn't charge me. THAT is what I call great customer service. It might've been 7$ for them but I I'll ALWAYS buy my pizza here and YOU SHOULD ALSO (:Dominos, these 2 are due for a promotion.“
“I’ve always received very hot tasty pizza, keep in mind I always go to get it, and I do that just to alleviate any delivery issues.. all of my encounters with employees have been greatGreat pizza great price great service. No complaints here.“
“Delicious, quick pizza, and the staff was in high spirits. I would highly recommend this Domino's Pizza to anyone looking for a delicious pizza with fast service! They also have a great rewards system called Papa Rewards. Sign up and save the $$$Kid-friendliness: They truly have a little bit of something for everyone. You can also customize the order for the picky eaters.“
“We needed 20 pizzas for an event (they arrived on time and tasted great), I tried to make sure that we were ordering from the closest location. The people on the phone answering service said it was the correct location. The delivery girl forgot to give me my receipt. I went to 3 of the closest locations...none of which were the location that made or delivered the pizzas. Each manager (except the last) mearly sent me to the next closest location. Frustrated and about in tears, at the final location, the manager had compassion on me. She hunted it down and texted the receipt to me. It is so hard to get ahold of the specific locations. Each manager said that the answering service was put in place to bring order and allow the people to work more efficiently without having to man the phones...but it has caused more issues.“
“We've had pizzas from a few places in town but I prefer Dominos university one and frequent this one the most. I only use the app to order and pick up at the window and have always received great customer service with a smile when I pick up our order. It's never taken more than 20 minutes to receive notification that our order is ready and the food is always very delicious (the alfredo sauce on my pizza is my favorite), hot/fresh, and exactly what I asked for/ordered) thanks a bunch Dominos on University!Vegetarian options: I love that I can build my own pizza with my favorite non-meat toppings, but one item on the menu that is vegetarian is beyond delicious, the Mediterranean veggie sub!Dietary restrictions: I often order my pizza with no red sauce, and it still has so much flavor!“
“This store made me regret giving the other stores 5-stars!The pizza is sincerely the best I’ve had in Huntsville.The young fellow at the window and the cooks tonight deserve recognition for making this guy’s horrible day much, much better!Thank you guys!!!5/28/22, 10:08pm.“