Zaxbys Chicken Fingers & Buffalo Wings

$ • Chicken, Fast Food, Chicken Wings

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About Zaxby's

Zaxby's Chicken Fingers & Buffalo Wings is a restaurant known for its tasty food but has received mixed feedback regarding its service. Many reviews highlight the deliciousness of the meals, particularly the chicken fingers and wings, though some customers have experienced issues with their orders.

Service can vary significantly; some staff members, like a manager at the Schillinger Road location, have been praised for their helpfulness and willingness to resolve problems, while other locations have had less satisfactory customer interactions. Complaints include long wait times, missing sauces, and incorrect orders, such as wings served without the requested sauce. In one case, a customer was disappointed to find their fries cold and had to wait an extended period for replacements, ultimately seeking a refund.

While some diners enjoyed their meals, others noted issues like overly salty fries and the absence of napkins in to-go orders. Despite these challenges, certain employees, including one named Cynthia, have been recognized for their exceptional customer service. Overall, Zaxby's offers a range of flavorful dishes but may require improvements in consistency and service across different locations.