Customers` Favorites
Customers` Favorites
“Story time at the end. This place is awesome. It's very neat, always clean, very tasty. It's not a lot of food. If you like large portions, this is a better lunch than dinner.So, last time we ate there, there was this big dude bro and he kept mumbling. Finally said "the fruit one." Come on, big man, it won't kill you to ask for Fruity Fran. "That fruit one" slayed me. You're already in there, just order it, you know the name.
Parking: Can be a little difficult to find parking at peak times.“
Customers` Favorites
“My friend had to have ACL surgery in Birmingham, and we had been in the hospital all day. We didn't get back in to Tuscaloosa until about 5 minutes til 10 pm and they close at 10. The ladies working were so nice and understanding about making our food. We apologized because we all know how that feels. Thank you, Guthries of Northport for you exceptional and very ki d service!“
Customers` Favorites
“Food always great! The staff always seem at this location to be a bit rushed. Even when no crowd they are kind of like “deer in headlights” almost like they forget to be welcoming and friendly. People love this place and if the staff understood how a little “how are you” and “come again” might make all the difference. But anyhow, the food is great.“
Customers` Favorites
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“Chick-fil-A is known for consistent quality, and the new Northport location is no exception when it comes to fresh, hot food and gracious service. Every order I’ve placed has been spot-on—crispy chicken, hot waffle fries, and perfectly prepared breakfast items like chicken biscuits and hash browns. The staff is friendly, welcoming, and never misses a “my pleasure.”
That said, the speed of service has felt a little off during my recent visits. The drive-thru lines can get long (as expected), but even once you’re in line or at the window, the rhythm sometimes feels clunky. It’s not chaotic—just slower than what I’ve come to expect from other Chick-fil-A locations. This might be due to it being a newer store still finding its groove, and I want to give grace for that.
What stands out is the team’s attitude. Even when it’s busy or a bit delayed, they don’t rush interactions or skip on courtesy. That professionalism matters and makes the wait a little more tolerable. I can see this store improving with time and training—and I’ll definitely keep returning, especially since the food quality hasn’t missed a beat.
Overall, it’s a solid addition to the Northport area. Once they tighten the flow a bit, it’ll match the excellence Chick-fil-A fans have come to expect.“