Chicken Shops near Northport, AL

“This place has been my favorite for years! Their food is made extremely well (coming from a picky eater), the workers are always nice even when you can see that they’re tired, and I’ve never seen the place dirty. I decided to write a review after this long was because of my experience today. I ordered my typical order, but asked for only brown sugar on the grape salad. When I tell you- they UNDERSTOOD the assignment! Just wanted to thank them for being kind in tiny ways😁👍“

“I met one of the sweetest ladies at this location. She's always there when I stop by and we talk about food, kids and Jesus. I don't know her name but she's a Gigi with more grand babies on the way. Good food, but even better service“

“Chick-fil-A is known for consistent quality, and the new Northport location is no exception when it comes to fresh, hot food and gracious service. Every order I’ve placed has been spot-on—crispy chicken, hot waffle fries, and perfectly prepared breakfast items like chicken biscuits and hash browns. The staff is friendly, welcoming, and never misses a “my pleasure.”

That said, the speed of service has felt a little off during my recent visits. The drive-thru lines can get long (as expected), but even once you’re in line or at the window, the rhythm sometimes feels clunky. It’s not chaotic—just slower than what I’ve come to expect from other Chick-fil-A locations. This might be due to it being a newer store still finding its groove, and I want to give grace for that.

What stands out is the team’s attitude. Even when it’s busy or a bit delayed, they don’t rush interactions or skip on courtesy. That professionalism matters and makes the wait a little more tolerable. I can see this store improving with time and training—and I’ll definitely keep returning, especially since the food quality hasn’t missed a beat.

Overall, it’s a solid addition to the Northport area. Once they tighten the flow a bit, it’ll match the excellence Chick-fil-A fans have come to expect.“

“Love the new location! Wish the entrance wasn't a choke point making it tough for both lanes to take customers. The lane for ordering at the drive thru needs to be active in pulling cars forward when there's a 4+ car difference with people being stuck out on the access road. Also the drive thru walkway was awesome 💯“