Jack's Family Restaurant
$ • Fast Food, Burgers
Hours:
13512 US-43, Northport
(205) 650-4611
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
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Ordered 8 piece chicken. Ticket showed we got 2 breasts, 2 thighs, 2 legs and 2 wings. What we actually got was 4 wings and 4 thighs. How hard is it to recognize a drumstick or count out 2 wings???
Your pies are definitely so much better. You must have changed suppliers.
Love the cherry!
Olivia Raybon
Menu
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 6AM - 10PM |
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Based on the reviews, Jack's Family Restaurant offers a mix of experiences. Many guests noted that the service was wonderful, with friendly and polite staff who took time to speak with customers. The fried chicken sandwich was described as the best from any restaurant, with light, crispy batter and a tender chicken breast cooked to perfection. The hand scooped ice cream, milkshakes, and sausage biscuits were also enjoyed. However, some visits were disappointing. The drive thru staff were pleasant, but orders were often incorrect, with one visit missing half the food. A Strawberry shake was extra thick, half filled, and more like ice cream than a shake. The fries sometimes had too much Jack's seasoning, though the staff would make a new batch. The restaurant was clean and organized, and the scanner at the register worked for easy app transactions. Wheelchair accessibility was not friendly, as someone would need to open the doors. Overall, the food and service can be great, but order accuracy is a problem.