Chick-fil-A

Name: Chick-fil-A
Address: 4900 Old Greensboro Rd, Tuscaloosa, Alabama, 35405, US
Telephone: (205) 247-9980
Price range: $
Rating: 3.6

$ • Fast Food, Chicken Shop, Salad

Hours:
4900 Old Greensboro Rd, Tuscaloosa
(205) 247-9980

Menu Order Online

About Chick-fil-A

Chick-fil-A offers great food and customer service, with top-notch staff training. The menu items are delicious, as always expected. The restaurant still provides a welcoming atmosphere, with a recently reopened play area available for families and children. The service is excellent, and the food is fresh and hot. The staff is really nice and greets customers warmly. Allison, a cashier, was praised for her patience, pleasantness, cheerfulness, and helpfulness, going above and beyond to connect with customers. Elizabet, another staff member, was commended for her beautiful customer service, welcoming customers, taking orders, and ensuring the dining area was clean. However, some customers have expressed disappointment with the ice used, which is described as slushy and watery, affecting the taste of drinks. Additionally, the parking lot experience has slowed down, and some customers find the staff less friendly, requiring them to ask for drink carriers, straws, and napkins.