Jack's Family Restaurant
$ • Fast Food, Burgers
Hours:
3005 20th Ave, Valley
(334) 246-5196
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
I ordered 3 chicken strips, mashed green beans and extra biscuit, I received over cooked dried out chicken with bones in, mashed & green biscuit and no extra biscuit. I live 15 miles away 🤔.
Regarding the Valley location of Jack's, because we have not encountered the issues at any other locations, very dissatisfied with this locations service, timing and food presentation. The past three times (each drive thru) I have been asked to pull up for my food. The first time, understandably, as I had a large order that included chicken. After waiting for 20 minutes, I went inside and was able to speak with the assistant manager who apologized and fairly promptly prepared...read full review
get new help without an attitude, train them right and a manager that cares.
Menu
Hours
| Monday | 4AM - 10PM |
| Tuesday | 4AM - 10PM |
| Wednesday | 4AM - 10PM |
| Thursday | 4AM - 10PM |
| Friday | 4AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 10PM |
Jack’s Family Restaurant is known for its good food and friendly service. Many customers love their burgers and find everything on the menu to be delicious. The staff is very friendly, helpful, and always smiling, making guests feel welcome. Service is fast and accurate, with some customers visiting almost every day and enjoying their meals before or after work. The restaurant offers a cozy and nice atmosphere, often described as a great place to eat with nice folks. One standout dish is the fried chicken, which is juicy, flavorful, crispy, and well worth the wait. Customers from other places, like Atlanta, have visited and enjoyed the chicken so much that they want to return. While most reviews praise the food and service, some mention that discounts, like military discounts, are sometimes missed at checkout. Overall, Jack’s Family Restaurant provides a pleasant dining experience with tasty food, especially their burgers and fried chicken, combined with excellent customer service.