Taco Bell in Gilbert

“Amazing experience through the drive-through Lyric had taken my order She was truly helpful And very honest and very friendly.

I would like to recognize her Her customer service was refreshing. She was super sweet and had a really pretty smile.“

“Came to leave a review about the cashier girl, Nicole V, and read a review from a guy named Dan. That guy must have the wrong location and employee because when I was there 3 days ago, which looks like when he showed up, ALLEGEDLY. the girl kind of talked different. I wouldn’t say “high”, but maybe some kind of speech impediment and it was NOT super noticeable. Honestly, maybe she was tired because it was like 11pm, I WAS tired. My order was correct but I think ordering from taco bell is pretty easy, maybe I can’t say the same for Dan. He seems to lack basic human empathy for service workers and that’s a him problem. Crazy how you can have two completely different experiences in the same night. This girl needs a raise for dealing with these people. She was super kind and attentive, repeated my order back (which is what normally happens at fast food restaurants so that YOU, the customer, can verify they heard you correctly), and I realized I asked for potato tacos with extra lettuce, instead of extra cheese. So, maybe this guy needs to chill out on TACO BELL EMPLOYEES BECAUSE ITS NOT THAT DEEP. My tummy for them potato tacos is pretty deep tho🤤“

“I guess I'm back to checking to see if I have all my order. Ordered through the drive thru. $32 order for lunch. Got home. Missing 4 crunchy tacos! Grrr
The guy at the window handed me my bag and said Have a nice day. Silly me, thinking all my food was there.
Drive back there to get my missing tacos, only for them to make me feel like they did not believe me. No, I'm so sorry or here's a nachos for your trouble.
Just a don't know how that happened. Let me see your receipt. Handing me a bag with no acknowledgement at all. Looking at the next customer.
That's a shame. That is one of the closer fast food restaurants to me, and I do like Taco Bell.
Just not the service I received inside the restaurant.
12/07/2024“

“The food here was tasty and matched typical Taco Bell quality. There were many door dashers using the handicap parking places instead of parking normally, but I’m not sure what the restaurant can realistically do about that. When we entered the restaurant we chose to order at the counter, rather than the kiosks. A worker encouraged us to use the kiosks, but thankfully another one promptly took our order at the counter. The option of human customer service is always nice. Unfortunately, the bathroom needed to be swept. There was debris all over the floor. The staff in the restaurant were joking around loudly and yelling, which was unpleasant while eating. The laughter was fine, but the yelling ruined the atmosphere completely. It sounded like one staff member, perhaps a manager, was encouraging the younger workers to quit making a raucous, but it was ineffective. Otherwise it was a pleasant experience. If you’re ordering out, the restaurant is probably a better to-go experience. It was not a welcoming environment for eating in.“

“I had to get on here and leave a 5 star review. After visiting the Taco Bell on Williams Field a couple times only because it is closer to home I was very disappointed in the quality of the food especially when spending $80-110 at a time and lack of customer service.

Tonight I finally decided to try the Taco Bell on Market Street before finally giving up on Taco Bell altogether, and I can 100 percent say that I am sure glad I did! Food was delicious and as I remembered it, quality of food was fresh, and customer service was top tier, sweetest employees. We will definitely be back to this location. Thank you for making our night. (:“

“I am rating this specific location all 5 stars due to Carter the drive through employee. Now a days you rarely get good service especially through drive through anymore. Carter was so pleasant and even took the time to ask my son and I how our night was going. After finding out they didn't have the drink my son wanted he was so apologetic and sincere. Thank you for a great experience and we could use
More employees like him. 👍“