Chick-fil-A in Mesa

“Ok I have stuck it out with this location and the mobile thru is working much better, the fries have a better serving. The rewards program is a nice bonus as well. Thank you this location has improved. 4 stars now. Yeah, I agree with the poster about the mobile line. It was longer than the service line. I also agree with the poster about the waffle fries. This location always seems to short you on the waffle fries. Don’t you make enough money on three dollar waffle fries to at least give a portion. I’ve updated my review to a 1. The mobile thru lane is worthless at this point. I just ordered a drink and I’m sitting here as 5-6,7 cars go through the normal drive thru lane.“

“Tonight's experience was great. Our cashier, Emily, was very thorough and took our order quickly. My kids loved the play area and I enjoyed eating my spicy chicken sandwich in peace. We were served our food by Coleman and he was very friendly. We will be back.

And thanks. You're waffly amazing too. ⭐“

“I respect and appreciate chick fil a closing on Sunday though I miss them! I have never had poor customer service even if there's an issue with service or order. They always correct it and with a smile. This location no different. My son wanted lunch at 10:20 and they were able to take the order to begin process when breakfast service over at 1030. My son mostly craved for a frozen lemonade, which not quite set but they made a new one really quickly, apologizing profusely since just started machine; We got extra goody and on our way to mini-vacay with our belly's full and happy.“

“Justin with the cool glasses in the dive-through is really nice and kind. Loved his warm and friendly personality. I had a very long day at my massage studio and performed 6 hours worth of deep tissue and hadn’t eaten all day. When he asked about my day, it made my night a lot better. Not many people know what massage therapists go through and was nice to feel appreciated. Was also nice the place was open late so I could eat and not cook. Thanks Justin!“

“Chick-fil-A is renowned for its exemplary customer service, but my recent encounter with Lidia elevated this reputation to new heights. Lidia is a remarkable Ukrainian woman, with red hair whose presence is simply unforgettable. I had the rare pleasure of conversing with her in Polish, an unexpected delight that made the experience all the more memorable. Lidia possesses an extraordinary ability to brighten the day of every patron she serves, effortlessly spreading joy. Her exceptional service deserves the highest accolades, and I have no doubt that many others share my admiration for her unparalleled dedication. Thank you :)“