Chick-fil-A in Glendale

“Chick-fil-A ranked No.1 for customer satisfaction for the 9th straight year. Chick-fil-A has amazing customer service. The employees are well-trained, super-fast, and look great. When customers come in, they first make eye contact, smile, strive to see the customer return a smile, and then ask how their day is going. They take orders politely and patiently. They use teamwork to serve in just a few minutes; they understand each other without talking. They make sure the customers are satisfied; by asking questions and making a friendly atmosphere. They care about the customer getting what they want. They try not to forget anything in the customer’s order, but in case that happens, they run out and follow you to the parking lot, give the customer the missing item, and apologize kindly. In addition, at Chick-fil-A, everything is super clean. It won a blue ribbon for being the cleanest fast-food restaurant in America. Their floor and tables are clean at all times even though it is a family place. Also, their playground is clean. The workers look neat and ready to go. Chick-fil-A customer service has been 100% successful for years.“

“Chick has the driver thru experience figured out. They have people meeting you at the entrance to the drive thru and they take your order and have you pay for it before you get to the window. Pure genius! This saves a lot of time and you get your food faster. My hats off to them. Thank you.“