Chick-fil-A in Phoenix

“We had an incredible time! There were so many fun activities for the family to enjoy. The owner and his wife are truly kind and welcoming people, and the staff went above and beyond to make sure everyone had a great experience. We’ll definitely be back!“

“I visited Chick-fil-A on Saturday, May 2nd, and Tony assisted me in the drive-thru. He was fast and efficient, and he took the time to answer all of my questions without rushing me. He repeated my order back to ensure accuracy, which made the ordering process smooth and stress-free. Even though there was a long line wrapping around the building, he remained patient and kept things moving quickly. Overall, his customer service made a busy experience feel easy and well-organized.“

“This chick fil a is AMAZING! The staff is super friendly and it almost feels like I know some of the employees with the kind of interactions we have. Food is always great, I understand perfection is impossible but this chick fil a comes pretty close. Im able to get my food within 4 minutes in the drive thru and inside is even faster. If you are looking for some good eats during lunch time this is the spot.“

“Don't frequent fast food ever but have had a good experience the few times I've dined at chick-fil-a so decided to stop in before BMX racing. This outfit is a very well oiled machine, its done with a bright smile and the people are truly fantastic. Food came out fas, they were having a cow showing with crafts etc. My son had a great time and the food did not disappoint. It was that good.

Have yet to experience another outfit that operates at this level of efficiency, energy, passion and quality.“

“I really had a great experience at chicken fil a today. I go quite often , and a really nice employee there Drew acknowledged that and gave me a free lemonade! If I didn't already love chicken fil a , I would definitely now! Thank you Drew for the smile and drink I needed it!❤️. Update just went to chik fil a and got another great sandwich and service I also want to say I went back to chick fil a and Amy helped me , another great experience!“

“At first I never understood why people would always talk about this play so much, I thought it was a normal fast food restaurants capitalized it is nuts this is tear one customer service the food is absolutely amazing I will definitely come back and throw my money at you guys I love you all oh Mylanta“

“I was in the area unexpectedly and we needed to grab something quick and convenient. Stopped by this location and decided to go inside as the drive thru looked like a Mario Kart level.

It wasn't too busy so we were able to receive our food quickly and there were plenty of seats to choose from. The service was fast and friendly, I would definitely recommend visiting this location if you are on the area.“

“The food on campus is not really better than the type you can get off campus but it's still good. Chick FIL A, just like any other fast food, comes out quick. The chicken is still quite crispy. Out of the things I've tried the fries can be a hit or miss and can get cold pretty quickly. The chicken here is still crispy and is the healthy option if you're in a fast food craving.“

“Great First Day Back!

We visited Chick-fil-A on their first day reopening after months of remodeling, and it was absolutely worth the wait. The restaurant looks beautiful — very clean, updated, and much more open.

The staff was extremely friendly, attentive, and impressively fast. I went back up to order more fries, and Denis at the counter even remembered my name, which really stood out. The service and food were both excellent, and I’m so glad they’re open again.

Highly recommend stopping by — they’re off to a great start!“

“I want to give some recognition to Erin for her great customer service although she was busy she took some time to acknowledge my child while he was feeling upset and made him feel much better. I just wanted to thank her and really appreciate her work ethic .“

“Was in drive thru and spoke with young lady named Jasmine. Her attitude was awesome and left with a smile after a couple short conversations with her. First was driving up to drive thru then as we got to the section to pick up our order she was there passing the food out!. Have to say that was the best experience and customer and employee interaction I've had there!! Keep shining 🌟!! She had a great attitude and her star earrings were beautiful!“

“Orderly and correct order nearly everytime.
edit: Wow did they miss the mark. Every single item i ordered was wrong. Asked for no tomato. Got tomato. Asked for chick fil a sauce. Got non. Asked for side salad. Got a box of just lettuce. What the hell happened??? Its also a Wednesday. Not a weekend. I was the 3rd car in line with no one behind me!!!!“

“Sandwich was small, service was just ok I was called to pick up my order at the same time a food delivery guy showed up he took my food, the servers did not even check the orders, do I had to wait for my food to be made again, atmosphere was nice and clean“

“Went through the drive through to pick up an online order. I like that there's a wide drive so you can pass people waiting to order in the drive through. My box was handed to me on its side, soup split everywhere in the bag. Walked in and went to the counter near the drive through, they rename my order immediately and were very friendly.“

“The Cobb salad at Chick-fil-a is amazing! It has a very generous amount of chicken nuggets on a large salad. I was full a bit more than halfway thru! Took the leftover home and enjoyed a second meal later that evening. The dressing that comes with it is delicious, too.

The employees are all friendly, polite and helpful. There was even table service -- I was eating in, and was given a plastic marker to put on my table, and when my food was ready a gentleman brought it to me.
I love their chicken, and Chick-fil-a is definitely the fast food company that provides a dine-in experience the closest to a full serve restaurant. If you've never been there I say check it out!“