Panda Express in Phoenix

“Food was on point absolutely delicious hit the spot and the spot is a mile from my house so that’s a plus the person who filled my online order was very professional and even took the initiative to fill my drink up instead of just handing me the cups this is a minor thing to most, but to me it shows that the customer service is on par Definitely will be returning.“

“When I arrived to the restaurant the food was fresh (Almod) the cook was so polite and welcoming. Also, Bianca ha very good customer service skills she didn’t have a nasty attitude like others. Her smile was so opening. I would definitely visit location again“

“This Panda is like other restaurants in the Airport Terminals . It is noisy , smelly , and crowded ! But the staff and the food are always great ? . I see some reviews that list problems , but aren't even the close to the facts . If you order Supergreens , it's Broccoli and Cabbage , if you order mixed vegetables , you get , 6 types of veggies.“

“Foods always fresh here , but the staff seem to always prioritize online orders despite super long lines in store.

In store customers should never take the back seat.

I've watched them do 3 massive online orders and ignoring the 8+ customers in line.“

“Oh man... I would love to give 5 stars for food. But as a foodie and a lover of sort of Asian food cuisine. They need to train to recognize when to rehydrate cooked food to keep it hot and appealing. Please and thank you. ?

Vegetarian options: I could go in sooooo many directions with this. BUT... imagine vegetarian meals cooked to order, at the counter,(its fast food though), or a dedicated vegetarian section,(but keep it hydrated please).“

“It was pretty good, not fresh fresh but ok. For 2 of the smallest items with 2 drinks it was $25.00, which is excessive. I could make what we had for 1/4 of the price. It tasted good though.

Parking: It is in a strip mall, so there's lots of parking

Wheelchair accessibility: Lots of space“

“Got food here after a long drive and was thoroughly exhausted and wanting something before I had to get right back on the road again.

Been a while since I had Panda Express, and I had been craving it since there are no locations at home.

Got some classic Orange Chicken and Chow Mein with a drink and all of it, as I had hoped, was delicious and magnificently cooked.

Absolute praise to the Cooks and Staff for such a refreshing lunch; I hope to be back at this wonderful location someday! :)“

“Greetings to my fellow Filipino colleague. I regret not inquiring about her name earlier. I would like to express my appreciation for the excellent service; she was exceptionally pleasant and amiable. As a frequent customer, I am grateful. Thank you; I anticipate returning soon.“

“This is a really nice place. I've seen it open in the past few months haven't made it in until today. The people here are really nice. The atmosphere is nice and relaxing I'm going to come in here more often and it's a nice feel.

I was hungry and I ordered the chow mein and both the walnut shrimp and whatever the new spicy shrimp is. They were both great I think I prefer the walnut shrimp.

Also I ordered the orange chicken and two spring rolls. They were good. When I went to get my drink there were two iced teas normally I don't drink black iced tea but this said it had honey in it I tried it it was amazing. I also had some of the passion iced tea they had. I stuffed myself but the food was very good. I'm going to start eating there more often.“

“I usually wait until I finish my food to review but, this place just made my day even better, all the staff is Latino and bilingual, very friendly, smiling and treating customers awesome ?since you open the door is all smiles and a very fun welcoming to you. Place is very clean, fast service, good atmosphere. I hv been there in different states different pandas ? and this is the first time an employee stop by the tables to make sure you are OK or need anything. ???? Congrats to this team.“

“Good location. I don't like the manager. I seen him treat am employees very bad during the pandemic. I called corporate and complained. But who knows if he got fired or not. He should have been. The food is great tho. The employees you can see are very nice and polite and clean.“

“DO NOT GO TO ANY OTHER PANDA. This is the one! Ambrina was super nice and accommodating and so was the cook. His name is Russel. Food was amazing. They made me fresh orange chicken despite having a lot out. So rare to get good customer service at a Panda Express. Ambrina and Russel earned my repeat business. See you soon!“

“Went through the drive through. I had to park and wait for my order, as there was a run on Teriyaki chicken that day. I was pleasantly surprised when they brought out my order to my car as soon as I parked. That didn't effect the taste of the food, after it's Panda Express. Always good.“

“Forget what other people who don't live on campus say about this place. I live on campus, the staff is kind and always offer samples to try new items. Yes mistakes can be made but the food is made cleanly and quickly. They work with a huge population of students to smoothly deliver food to the masses. Job well done.“

“You walk into a fast food place for a quick meal and you walk into a fine restaurant for an experience. But with truly great front staff, even a fast food place can become an experience.

We arrived late in the evening on August 11th 2025 after a long day, tired and hungry. The front lady working that shift completely saved our day. She was warm, friendly and full of energy, turning what could have been just another late-night bite into something we will remember from our trip.“

“The Staff Were Very Friendly and Helpful! The Food was Hot and Fresh! And, even though, it was close to closing time, they made Fresh food for us, after they ran out of what we wanted. Even after telling them, there was No Need for it, that we could choose something else!! I've been to A Few different Other Panda's, and the Employees, Have All Be Rude AF! Not here! They All Deserve A Raise!! 🙂 Recommend 10/10“

“Some Employe don't how to eork with clients The need a better training to be nice and kidness and humildes in the l9cationof 75th Ave and Thomas

Kid-friendliness: Be humble

Wheelchair accessibility: Dont see any by ADA LAW“

“Check for those extra charges.Food is not bad but the help are quite rude, if you ask for something to do or not, the ladies starting by the shift leader will give you plenty peppers in your sides.You can feel the tension in the people working, like walking in egg shells.Stopped only cause was on my route back home.No a fan of this location in particular.

Parking: Free and really scatter. Good luck.“

“I work at Desert Ridge so I come here about 3 times a week. Here’s what I have to say:

This location is the absolute best. I love the quality of the dining area and the food. Using the Panda rewards app is also great-I didn’t know about it until the staff explained it to me and now I save so much money.

I love the staff here too- they’re so kind and friendly! Vincey and Valentina are super fun to chat to when I see them. I love the community they have behind the counter.

10/10 would highly recommend!“

“Went here to eat with my mom. I asked for a plate and it turned out to be a bigger plate at checkout. Only received 1 fortune cookie for 2 people. The girl at the checkout had a bad accent and I couldn't understand her. The grilled teriyaki chicken tasted bitter. They gave us kid cups for our soda.“

“It was my first time going to this place, the restaurant was clean, all that you can expect of an American chain restaurant, the thing that I liked the most is that the kitchen is on plain sight, that is something very important, because I don't trust in a restaurant that the kitchen is hidden in the back, like most Chinese cuisine restaurants, the service was nice, the food was ok, the price was very cheap for a large amount of food I have to tell, I got a bigger plate for 12 dlls and let me tell you, it didn't even fit on the tray.

Parking: Plenty of parking spaces.“

“As an Uber Eats & Doordash driver, the employees at this Panda Express restaurant went above and beyond to ensure my needs were met. This help with orders coming in and leaving the restaurant allows us to deliver items to customers more quickly.“

“Was kind of losing my affinity for Panda, the location near me changed the way they made my favorite dish. I was ready to quit Panda altogether. Decided to give it one last shot and try this location instead and I'm glad I did! Food was great, service was fast and friendly.“

“Really easy to place an order and very quick to get the meal. The drive through is ultra long which is great so the drive-thru lane doesn't interfere with traffic on this small parking lot. Food is generally tasty and staff is friendly most of the time depending on the day and time of course.“