Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 1601 E Bethany Home Rd, Phoenix, Arizona, 85016, US
Telephone: (602) 274-1024
Price range: $
Rating: 3.5

$ • Coffee Shops

Hours:
1601 E Bethany Home Rd, Phoenix
(602) 274-1024

Menu Order Online

About Starbucks

This Starbucks Coffee Company location offers a mix of positive and negative experiences. The staff are generally friendly and welcoming, with some employees going out of their way to provide good service, such as offering complimentary water and a cake pop when delays occur. Customers appreciate the availability of bathroom access, Wi-Fi, and seating, which serve as passive community services without judgment or questions, especially valued by social workers and community visitors.

However, there are notable issues. Service speed can be slow, with wait times reaching up to 10 minutes for a single drink, and drinks are often filled with a lot of ice, which diminishes their value. Prices are considered high, around $7 per beverage, and some customers find the decor and ambiance to be bizarre or unappealing. There is also feedback about the cost policy, as the inability to get change when paying with a credit card is seen as a hindrance to tipping. Maintenance concerns were raised about the soap dispenser in the men's bathroom needing fixing.

Overall, while the staff’s friendliness and community-oriented services stand out, customers suggest improvements in service speed, pricing, and ambiance to enhance the experience at this Starbucks location.