Subway in Phoenix

“My husband and I have our favorites at Subway. The quality is always great and the sandwiches are consistent at every visit. The staff at the locations I visit are always friendly with an obvious desire to please the customer. I ranked the atmosphere high mainly because it's bright and clean and you can feel the positive attitude of the staff.“

“Me and my buddy came in looking for a good spot to eat and this Subway did not disappoint. The food was fresh and delicious, the place was clean with a nice atmosphere, and the staff gave amazing service. Definitely one of the best subway visits we've had!“

“Jessica and Crystal are amazing! They are always friendly and upbeat and seem to really enjoy their jobs. I love coming to this Subway on my lunch break, these ladies are always laughing and having a good time, and always put the customers first!“

“I wanted to order a buy one foot long get one free that I saw on the website, so I downloaded the app and ordered a foot long combo. I thought that one foot long had to be ordered on the app and the second one in the store , but I was mistaken. However, Kirsten honored the deal for me anyway and we received amazing service on top of that very kind gesture. Thanks, Kirsten! You rock! Will absolutely be back again. ❤️“

“Not all Subways are alike. I usually order on the app and pick up these days. They almost always have my order ready ahead of me arriving. I don't know the guy's name that was making my sandwiches last time but he seemed to be in charge there and he was really pleasant and made a great sandwich. I was dreading a big line and got lucky nobody was there until I was leaving. He had a nice demeanor and made everything perfectly. He said enjoy the sandwiches and I really did. I even tipped him a few bucks. I've been eating Subway for so many years and it's nice to see someone that likes their job and does it well.“

“Me and my Husband came to this location for the first time. Ths customer service that was given definitely was 5 stars. The store was very clean. Today was my Husband Earth Day what everyone call Birthday. He and I enjoyed the food. Thanks to the BEAUTIFUL young lady and the AMAZING energy the I think was the Manger gave to My Husband Today. KEEP SMILING and SHINING.“

“Freddy at Subway was absolutely incredible! He went above and beyond to make our experience amazing from start to finish. He greeted us with a big smile, made our sandwiches with care, and had such a positive attitude that it really stood out. You can tell he genuinely enjoys what he does and cares about his customers. Our food was fresh, delicious, and perfectly made — but it was Freddy’s kindness and energy that truly made the visit special. Subway is lucky to have him!“

“My husband and I stopped in this evening. We were impressed with how clean the store is. jay made our subs. She was super friendly and attentive. Kay cashed us out. She was also very friendly. The subs were delicious. Because of our experience, we will visit this location more often“

“When I arrived at 8 am it was closed and the girl told me that it didn't open until 9 am I had a mess she told me that there was no soup and then she brought out very degraded soup in everything she complained doing things sighing and reluctantly it is something annoying What a shame there was always a man named José who attended with joy and everything was organized“

“Walked in at lunchtime and it was very busy the male team member that helped us was very attentive and helpful. He was obviously so busy and stopped to greet us help us and speak to us with eye contact. He was alone and still was able to be courteous! Wish I would have got his name!!!“

“New year's eve, Caleb was kind enough to take my order. He was professional, knowledgeable, and a delight to speak with. My order was intense, and he treated me like an old friend.

Management should be made aware of what an asset he is to the company. Please extend my thanks to him“

“This store was spotless! The little lady in here had the greatest service I have experienced in a very long time just a beautiful soul very sweet girl big beautiful smile right before closing I was very impressed by her attitude and how clean the location was,Im telling you I was absolutely amazed!!👌if I could give her 10 stars ✨⭐ I would . Great job sweet heart you Rock!!⭐“

“I knew they would bring back that $6.99 Meal of the Day. It was just a matter of time like myself complaining about it while other restaurants or fast food places have their budget menu. Subway didn't have one! Even if you do a footlong Meal of the Day for $3 more, it's still a deal!“

“Was greeted immediately as we walked in.Employees who assisted us today at 6:41PM were very friendly and knowledgeable of coupons. The place was clean and that’s important. The service was quick and easy to place. This is not our first time here and the Customer Service is always great. The other most important thing is that all of their veggies on the line looked fresh. Most definitely will return. Thanks for the great experience.

Dietary restrictions: Fatty liver“

“This is subway location is the best!!! The people are all very friendly and kind. They are attentive and have great customer service! I want to give a shout out to Mary Angel and Galilea for their help today. If it wasn't for their help and the crew in this location I would have spent an entire 12hr shift at work with no meal but they helped me out and I wanted to thank them!!! So thank you so much and have a wonderful day!!!“

“I loveeee this subway and all the employees they have are so nice! Today was a bit different experience. A guy was let go and I gotta say that was probably a GREAT decision to do so. He doesn’t not belong in customer service. Screaming and cussing and throwing things around on his way out then came in again running his mouth. The customers and other staff members should not have had to deal with or witness the horrible display of character that man has, didn’t catch his name but did snap a few pics. I have a voice recording but unable to really hear everything that was going on.“

“I'm someone that likes EVERYTHING on my sandwich and with getting the #30 Beast, I wasn't sure AJ would be able to close it, but he made it look easy. And the taste was as just in awe when I got home. I will be a returning visitor because of this great experience. Thanks Subway for the great customer service.“

“Came in with my family from out of town last Saturday. The gal behind the counter said she was short handed that day please be patient. She took our orders promptly and professionally. Food was fresh. Sandwiches were great tasting! Sorry I didn't remember her name but she knew what she was doing. We had a great experience at this Subway! It's nice to run into people that actually care. Six out of five stars for this Subway and the lone star that managed it! Thanks very much.“

“Did you get a footlong today? I did thank you to Madam Angel, who was patient with me and caring about the delay with the subway system, not giving my order early to prep. She was so cool and caring. I appreciate you and thank you for chatting with me, I'm sorry your coworker hasn't shown up for their 4pm shift. Hope you don't get left alone.
She is super cool and even made her first rsck of fresh bread, rock on girly, ?“

“Customer service in 2024 is key to keeping me coming back Nubia was amazing, she took time to make my sandwich to perfection. She conversed and it was genuine. She smiled which is so rare! Please take time to invest in this employee she will represent your business like it’s her own.“

“It is an extremely convenient location due to the fact that it is attached to a Shell gas station, it's next to the freeway and super close to the airport. The food was fresh and made very satisfactory. It is also worth noting that the Sub-Specialists (those who assembled our subs) were incredibly pleasant and patient and were always smiling ? the ladies here had my son and I both laughing. They honestly made our visit a very happy one. Thanks, ladies! You both deserve a raise!

Vegetarian options: Veggie Combo

Dietary restrictions: Gluten-Free, Vegetarian, Low-Carb, etc. All you have to do is ask.

Parking: Plenty of parking. It is connected to a Shell gas station. Therefore, there is free parking everywhere.

Kid-friendliness: There is a Kids Menu available. In addition, you obviously possess the ability to inform them what you do and do not want on your sub.

Wheelchair accessibility: Yes, there are both wheelchair parking and an entrance.“

“I came here with a coupon a moment ago and they said they aren't able to take them :( No workaround option. I do want to note that during Christmas I had a wonderful experience here and the manager at that time who decorated was awesome with awesome service. I just visited another Subway and it turns out they cannot accept anymore either but they took the time to explain why. Communication goes a long way.“

“Best Subway experience EVER. The young gentleman working was so great. He totally made my day with his kindness. There should be more people in the world like him and he makes a heck of a great sandwich. He went above and beyond. Restaurant was immaculate, staff was professional and friendly. Highly recommend this location.“

“The young man named Richard served me. I'm sure they don't pay him enough to stay!
He is a mannered young man. Very helpful and my sandwich was to perfection. His recommendation was a added benefit. Seemed to be an example to the younger silly employees. Great representative of Subway.“

“I have visited this location several times for lunch. The workers there were friendly, efficient and most of all went above and beyond to ensure i have a great sandwich and experience. Needless to say im going to be a regular here for sure.“

“Although the wait was long I enjoyed the kindness of David and Ingrid. It’s lunch hours and they had lots of online orders plus in store customers. They handled everything so well and went above and beyond to greet and thank their customers for coming in.“

“Only one employee doing everything. People would walk in and then turn around and leave,
That one employee tho, he was kicking butt doing everything. The drive thru lane, walk in traffic, getting more food from the back, etc.
One customer came in, got an attitude when he asked if the employee was the only one working and stormed off. It was completely unnecessary.
Did we wait a bit longer? Yes. Was it worth it? Also yes.“

“Atreyu was awesome enough to keep me coming back! I'm a pain and get all of the toppings on my sub. Not only was everything end to end, but he got all of them on there without leaving a mess. He helped us out with our coupon and recommended the new limited cookie. 10/10 service, even with a picky kid.“

“7/13/24 went here right before closing at 8:45 both employees where very friendly and kind would drive the 45 minutes just to have them serve me again.

Kid-friendliness: Both employees that where there was so great would drive 45 min just to have them again“

“This location of The Subway Brand, was Amazing, the Lady at the helm, so courteous, nice, and very Friendly, all by herself, took my order very professional, mind you, as my order was in the toaster promptly went to the person in line, you know the drill. I do not remember the Lady's Name, but Kudos to You, Fabulous Job that Day, Absolutely Fabulous Indeed.Thank You Very Much. You Are Appreciated and may God Richly Bless Your Life.....“

“I just wanted to share my experience at the subway. I walked in and the gentleman behind the counter was anxiously waiting to serve us. He seemed so happy to be at work and very happy to make us our sandwiches as we had hoped for. He was patient and kind. This has been the greatest subway experience we’ve had in a very long time. The person who helped us was great. Thanks James for making our day!“

“I didn't get my large cup with my order back on August 15, which is okay because I didn't know I was supposed to get one even though I ordered a meal and a Happy Gilmore 2 cup as well

Today, August 25, I ordered the exact same order, got my large cup this time but my sandwich was not toasted“

“Came to this subway around 6pm the employee Donna was very courteous, helpful and kind! The store was very clean and the ingredients fresh!! I have came to this location during my lunch and the mornings employees 👎🏻👎🏻👎🏻 They should take tips from Donna on how to treat customers and how to make sure the foods fresh!!“

“Most are quick to review bad service. Tonight Kayla worked her butt off. The other employee called out sick and Kayla was left alone. Between walk ins, call ahead orders, online orders she handled it all with grace and humor! You have a great employee with Kayla! She killed it tonight. And those of us in line were amazed watching her work!!!“

“I love it when Subway has those foot long BOGO deals. I order from my app and get it every time even if it’s 4 days in a row. I always get the cold cut combo with specific instructions (toasted with American cheese and mayo, tomatoes, onions, and jalapeños on the side and cut in 3 sections) and they get it right every time and smile when I come to pick it up.“

“Came to this subway out my are due to another one in my area was out of stock on multiple products.
But this subway was amazing! The workers were so friendly and accommodating in what you wanted and how much or making sure they took there time to make each sandwich keep in mind I had 4 foot longs.. when checking out is what I loved most, she asked if we had any coupons and I didn’t but she looked around to see if she had any she could use for me and I was so please just the time to take to do that!!
Keep up the good work.“

“I had always have a great experience at my local subway! The staff are super friendly and provided excellent customer service. My sandwich was fresh, delicious, and made just the way I like and the employee Mya was the best she was giving the best recommendations and over all she was the best.“

“Ms t and Lovell are amazing but truly big shoutout to all the staff always hooking it up with awesome customer service experience that makes my day. The store is always clean and put together and I really appreciate it. You guys keep it up !“

“Went to go pick up an online order and the process went by smoothly and quick. The ladies in the back were such a big help with making sure I got all the extra condiments I needed and didn't miss the extra chips and drinks that was ordered. I will be going back soon.“

“This is my go-to Subway because it's close and the staff are always really cool. They can come off as rude, but that's only when customers are holding up the line by talking on their phones or not knowing their order. I've used the online pick up, and they've always got the order correct.“

“I haven't been to Subway in at least 8 years and I was pleasantly surprised to find out that the same owner owns the subway and another one on Union Hills. Everything was easy and they made great sandwiches and they were friendly and quick and I highly recommend that you stop by for in the mood for Subway“

“Zamn it all to oblivion, I wasn't even starving but when I finally took a bite and eated me Sammie I was astonished. I was so eager I got to eat it I forgot photo... Take my order, it was the number 20... toasted... with lettuce and a BIT of tomato...then jalapeño and black olive mix stuff... It was so scrum

I only did think that it was silly to have a locked bathroom like Subway is making a ton of money lill bro so my point is let the people pee“

“This review is for Jason. Thanks for making such a god sandwich, but most of all, it was a wait time but what got me the way you work by yourself not letting that bother you and having such amazing patience and still smiling. It was a busy time of day but you delivered just fine being alone. You are a great representative for this company. Thanks again“

“This location is very busy during lunchtime as you can imagine. The manager or at least I think she was a manager named Patty was super friendly and was paying attention to everybody around. She was training two new girls, taking customers orders, while also making people feel valued. There was a lady that called her a very negative name, and Patty handled it very professionally. She did not let it get to her and her service was great. Just wanted to give a shout out to her and the staff for being so friendly and positive, even though there are customers that are rude to them. Thank you for making me my delicious sandwich ! To the lady who walked in with the baby in the Lexus and parked in the handicap…. we all saw you and it was uncalled for. Remember these ladies are hardworking people and they deserve to be treated respectfully. At the end of the day you were the one who everyone called the negative word not the other way around.“

“Food is usually good and veg options are fresh. Young Mexican lady working today 9/8/25 around 1pm was very kind and professional. She made my sandwich last time and she makes them really good and portioned well. I appreciate the workers here 🙏🏼“

“Shoutout to Joseph at Subway! My boyfriend and I stop by early in the mornings pretty often, and the service is always solid—even when it’s busy. This morning around 6 AM, Joseph handled everything like a pro. The store was clean, the service was quick, and despite it only being his third day and holding it down solo during a shift change, he stayed calm, professional, and efficient. Definitely appreciate his effort—great start to the day!“

“Wow this location today did a amazing job from the amazing attitude, also I've never had bread so fresh and amazing. Give this lady a raise, she was also doing this solo from what I saw im impressed. Great job, and thank you for the bmts!“

“I had to walk out of Subway on 7 th st and Dunlap for poor customer,attitudinal problems , being obviously high while fixing my sandwiches & touchiing all kinds of things in front or in the back out of site and not wanting to change their gloves without giving a rude attitude or justify while they dont need too so i left and drove out of my way to the next nearest subway and AMEN.....i wanna give a huge Thank-you to Kris & Adriana for always being the epitome of what a ex subway Manager being myself would be honored and lucky to have on my Team. EVERY TIME I GO THERE ITS CLEAN & IN ORDER. Without a doubt these two are a rare asset to have this subway franchise and I pray the Owner / Manager is recognizes.“

“And that's for the day shift ,,, they are always friendly and nice went for the 1st time in the evening and the woman there wasn't nice at all and threw my sub together messy sloppy almost walked away but I was hungry on a lunch break and didn't want to drive elsewhere but no I will never go there at night unless I see someone else besides her is working“