Wendy's in Phoenix

“November 2025. WENDY'S. Breakfast deals at 2 item choices for $3 is nice. Choices are English muffins or biscuits with meat or egg and cheese. You can choose the seasoned potatoes as one of the items and they are good. Seniors get a free small soda. Service was a little slow as the employee was working on morning preparations at Wendy's. Their large seating area was spacious and, since I was dining in, I was able to watch the local news and weather forecast. The floor was quite sticky in the dining area. The ladies restroom had 2 toilets and 1 sink. Paper towels and toilet paper were available. I did like this Wendy's location.“

“Very good special deals. Five dollars for a good cheeseburger, four chicken nuggets, fries and a drink. Also free order of fries on Fridays with purchase. You may need the app for the offer, and the app has perks including special deals and free food earned with points on each purchase. The food is hot, fresh and tasty. Restroom was clean. Employees friendly. Valley Metro bus stop in front“

“Had just gone for a nuclear stress test which took hours. Had no5hing to eat from the previous days breakfast. Anyway when I left the facility I spotted Wendy's and thought I'd pull in for a quick meal. I was in the drive thru and ordered the 4coiece chicken fingers and French fries. Paid my $11.11 and off I drove for my 1 hour drive back home c the traffic was almost at a standstill but I managed to start eating my fries then a chicken finger. I've got to admit that the chicken fingers were the best I have eaten. Big, moist and well seasoned. I finished everything within 5 miles of crawl driving. Took 1 1/2 hours to get home but I was good content. I must say Wendy's serves up a great chicken tender. I will remember that the next time I want chicken tenders and a hot fresh meal. 👍“

“It was really quiet and peaceful inside. I got my food pretty quickly and the employees were really polite and friendly. It wasn't crowded either. I would definitely recommend this Wendy's over a lot of them that I've been too.“

“I always get the same thing, a sour cream and chive baked potato and a cup of chili. Their potatoes are cooked perfectly almost every time.
My only disappointment is that they don’t offer a side salad anymore. There are often times I want a small salad, not a $9 or $10 salad, with my baked potato.
3 Stars for the atmosphere, it used to look nicer, and they had more booths with padded seating. It looks more like a classroom with wooden tables and chairs.“

“I've been here twice. The service is very good and the burgers are nice and meaty. The price is right so U cant go wrong? Right?
I was gonna get a junior cheeseburger and they offered me one better. For only $4.00 got a nice thick patty with lettuce tomato and onions. Thanks Wendy's. I'll be back again for more yummy burgers.“

“I had a frustrating mix-up with my DoorDash order tonight—it got routed to a completely wrong address, and I was worried my food was lost forever. But when I dashed over to the nearest Wendy's to sort it out, Lucero stepped up like a total hero! She took one look at my order details, stayed calm under pressure, and fixed everything on the spot without missing a beat. Her quick thinking and genuine kindness turned a potential disaster into a seamless experience—I got my meal hot and fresh in no time.
Lucero, you're a rockstar! If every customer service rep was as helpful and efficient as you, the world would be a better place. Highly recommend this location for their top-notch staff. Thank you! 🙌“

“I had an amazing experience at Wendy’s, and I have to give special recognition to Keneth. His customer service was truly outstanding—warm, patient, and genuinely caring. He made sure my order was perfect and treated me with real kindness, which made my day. Experiences like this are why customer service still matters. Thank you, Keneth, for going above and beyond. I’ll definitely be back!“

“They have the maple bacon croissant sandwhich, which is amazing. The fries are always good, BUT the coffee. They need to get new cups or add an extra layer to hold on to. I'm desperately layering the cup with napkins/receipts/whatever I can find just to carry it to my gate - like every time I get a coffee from here.“

“Taileen is great!!

Manager was extremely rude and refused to give me her name…..if that wasn’t enough the food was Cold!!

Stay away from this particular Wendy’s it’s Horrible!!!!!!!

Mahalo~Jett“

“Just visited this location. I normally go through the drive-thru but decided to go in today. The employee African American young lady with braids and pink beads at the ends was so sweet. I wanted to take a moment to express my sincere gratitude for the exceptional service you provided during my recent visit to Wendy's. Your friendly demeanor, and willingness to go above and beyond truly enhanced my experience“

“I highly recommend everyone to go to this restaurant good food good service and good management this is the first time in 6 years that i had a good experience there hezekiah is a real good manger there i wish it was more friendly management“

“Wendy's is always a solid choice, but my recent visit was made exceptional because of an employee named Annalysa! From the moment I walked in, she greeted me with a genuine smile and was super helpful in navigating the menu. I was having a hard time deciding, and she offered some great suggestions. My order was prepared quickly and perfectly, and Annalysa even checked to make sure I had everything I needed before I left. It's rare to find such outstanding customer service these days. Thanks to Annalysa, my lunch was a total win!“

“This Wendy's is fantastic!
I can tell that the employees here go above and beyond.
They are so polite, my food is always fresh and prepared quickly, and both the dining room and restrooms are consistently clean.
I have seen some terrible fast food restaurants, this Wendy's is NOT one of them!“

“Okay , I got the Cajun chicken sandwich. It was delicious!! A bit too spicy but very tasty nonetheless! From the moment I ordered to the window; the young ladies there were very nice and professional. First time and I will definitely return and recommend!“

“This is an honest Wendy's I was charged $55 for a large chili on my card 2 days before Christmas the manager went above and beyond to get my money back that I was overcharged and this time of the year that meant everything to me so I give two thumbs up to that manager and I will continue to be a loyal customer there just because of him.“

“I went 7/6/2025 midday, I assume the manager is who took my order. Customer service was top notch. We live 25 miles away and would drive there just to get that amazing service. Every Customer that came in, he gave the same great service too. Thank you!“

“I was the only person dining in so I can't rate the atmosphere, although I do have a marvellous time inside my head so could rate it a 10. Food was delivered very quickly and was exactly what I had asked for so absolutely no complaints from me. The drive through seemed busy with a constant stream of cars running through.“

“-This Wendys location gets an A!
-80% if the time they were make the food when you order it so its very fresh though that comes with a ~5-10minute wait which is still quite fast, if i ever have a problem they go above to fix it whether it be upgrading my shake from a small to a large, giving me an extra large and fresh fry, or by making sure the chicken in the sandwhich is fresh and still over 145⁰ 🤙 all of these are 100% the reason why i keep coming back. Though wendys charges $0.50 per ranch which is terrible and a bit greedy, however their ranch is my favorite ranch on earth so of course imma pay it everytime 😐 but that lowers the rating since the price for a normal meal + shake + ranch upcharge is more expensive then any local competition. Outside the 20% of time when my food is 10-15minutes old vs fresh I haven't had any major issues or complaints and every employee ive met is actually kind to me as far as ive experienced :)“

“When I eat at Wendy's Restaurant, I like to go inside where I found it clean and little quite to enjoy my meal. The food was hot and fresh I order a combo 4 with extra pickles and it was delious.

Parking: It's okay“

“Now when it comes to the food 10/5. But it is just sad is the customer service through the drive through. IDK if these girls get bullied or what but attitudes always. They're pretty but act like they are forced to be there. No I don't expect a huge smile but I'm there contributing to your pay check, my service keeps your job. I love my spicy chicken sandwich. The food is always how I ask at times, I just have to be very specific or they will just blow you off if you ask or tell them how or like extra of something. I know there is a new store so now I try to avoid this one. What's crazy my real first job was working at Wendy's in Goodyear. Many years ago but not EVER gave attitude, hell I'd have people try to get me to leave and work elsewhere. 5 years with Wendy's till something better came along.“