Wendy's in Phoenix

“Stopped by Wendy’s and got a Dave’s Double with fries and a Frosty. The burger was really delicious and the beef had a nice flavor, while the fries were hot and fresh, the Frosty was nice too. The staff were friendly and the place was clean when I came in. Everything tasted good and I left pretty satisfied.“

“This Wendy's has become a go-to fast food spot for me. One of the biggest advantages is that the drive-thru is open late, which is especially convenient when other options are limited.

Whether we've ordered inside or through the drive-thru, our my order has been consistently accurate. It's refreshing to be able to count on getting the right food without having to double-check everything before leaving.

The staff also does a great job of keeping the line moving. Even during busier times, the drive-thru is noticeably faster than other nearby fast-food restaurants, making it an easy choice when we're short on time.

If you're looking for a reliable Wendy's with friendly service, accurate orders, and a fast drive-thru, this location is definitely worth a visit.“

“Had just gone for a nuclear stress test which took hours. Had no5hing to eat from the previous days breakfast. Anyway when I left the facility I spotted Wendy's and thought I'd pull in for a quick meal. I was in the drive thru and ordered the 4coiece chicken fingers and French fries. Paid my $11.11 and off I drove for my 1 hour drive back home c the traffic was almost at a standstill but I managed to start eating my fries then a chicken finger. I've got to admit that the chicken fingers were the best I have eaten. Big, moist and well seasoned. I finished everything within 5 miles of crawl driving. Took 1 1/2 hours to get home but I was good content. I must say Wendy's serves up a great chicken tender. I will remember that the next time I want chicken tenders and a hot fresh meal. 👍“

“My kids, sister and I stopped here after a soccer game. We had a nice time. The manager and her staff we're really 😎 cool. Everything tasted really fresh for it being a fast food place. They also had coloring pages for the kiddos and offcourse our grow asses we're coloring with the kids..lol.“

“Went through the drive thru after work and ordered a Spicy Chicken Sandwich. The chicken had a nice crunch and just enough spice for me. Everything in my bag was correct, including the sauces I asked for. The employee at the window was really friendly too. Definitely a good experience.“

“I had a frustrating mix-up with my DoorDash order tonight—it got routed to a completely wrong address, and I was worried my food was lost forever. But when I dashed over to the nearest Wendy's to sort it out, Lucero stepped up like a total hero! She took one look at my order details, stayed calm under pressure, and fixed everything on the spot without missing a beat. Her quick thinking and genuine kindness turned a potential disaster into a seamless experience—I got my meal hot and fresh in no time.
Lucero, you're a rockstar! If every customer service rep was as helpful and efficient as you, the world would be a better place. Highly recommend this location for their top-notch staff. Thank you! 🙌“

“This Wendy's was really clean when I stopped in for lunch. I got a Jr. Bacon Cheeseburger, fries and a Frosty and decided to eat inside. My order came out quickly and everything tasted fresh. The employees were keeping the tables and dining area tidy while I was there. Definitely enjoyed my visit.“

“Annie was an absolute joy. I arrived late into Phoenix and we stopped by to get some food. Annie's calm, sweet, joyful & super delightful voice was very kind from the intercom. Then to meet her at the window was even brighter. Superior customer service! She's an asseset to this establishment and will go far. To the person who prepared the meals, everything was hot & fresh. Thank you“

“Came here pretty late and went through the drive thru for a quick dinner. Ordered a Dave's Double with fries and honestly expected to wait a while. The line moved smoothly and my food came out fresh. The person working the window was still friendly even at that hour. No complaints from me.“

“I want to recognize the manager Diana. I hope I got her name right. Wendy's is my FAVORITE fast food restaurant and I absolutely love the Daves double combo and strawberry or watermelon lemonade so that's what I always get. One one occasion I ordered from DoorDash and my burger came with bacon, COLD FRIES for me and the kids meal and spicy nuggets when I ordered regular for my toddler and DOOR DASH REFUSED to refund my money even though I sent pics! The total was $27! Way more than it would have been if I just went to get it myself. And yesterday my combo had COLD fries once again and an extremely messy burger with soggy bread. Without any hesitation, she immediately opted to replace BOTH orders and was very kind and sympathetic. I wasn't even expecting her to do anything about the DoorDash order. Great customer service isn't easy to find nowadays but I really appreciated how she treated me as a customer and I most certainly will continue to enjoy my favorite combo!“

“Visited Wendy's at Terminal 4 Phoenix during a layover. The kiosk was quick with no wait, but the counter had a short line. Staff were efficient, not overly friendly. Breakfast sandwich was hot and tasty, potato wedges a bit greasy. Prices reasonable for airport food. No dining area, all to-go. Slight downside: drinks lacked ice—maybe a sign to warn travelers? Acceptable for an airport spot.“

“Stopped by Wendy’s and got a Baconator with fries and a drink. The burger was really filling and the bacon added a lot of flavor without overpowering everything else. The fries were hot and tasted fresh too. The place was clean and the staff were nice while I was ordering. Definitely a solid meal!“

“This location of Wendy's is by far the best around my house. I avoid the other one on Tatum by pv Mall like the plague but this one? Phenomenal service, the entire crew regardless of time of service is professional and courteous (specifically the drive through). I will continue coming to this Wendy's for my quick fast food fix.“

“Picked up Wendy's for the family and we had a pretty big order. There were several burgers, nuggets, fries and different drinks, but everything was there when I checked the bags. Food was still warm when we got home too. Really appreciate when a larger order is handled correctly. Everyone enjoyed their food.“

“The tall light skinned manager with the tattoos on his face is very friendly and helpful. I’ve seen him at multiple locations and he’s always super nice no matter what location he’s at. We can tell he was busy but he still greeted us very friendly with a positive attitude. You can tell he gets the job done.“

“I had a young man who was a manager that helped me out with a order i placed on doordash. The dasher was sitting in the parking lot while my food had already been done for a long time. I called the store, they allowed me to come pick it up and even remade my food and upgraded my drink for an inconvenience they didn’t even cause. extremely impressed with their service! wish i got the guys name, he deserves a raise or something.“

“Went out with my friend to eat at this place and lemme say that I just had the best experience at a fast food restaurant ever. The food was great, I ordered a burger and 1 frosty which was served really fast like in 15-20 minutes? The staff was also very nice and accommodating. Definitely left this place fulfilled and full! Definitely deserve a 5 star from me I must say!“

“-This Wendys location gets an A!
-80% if the time they were make the food when you order it so its very fresh though that comes with a ~5-10minute wait which is still quite fast, if i ever have a problem they go above to fix it whether it be upgrading my shake from a small to a large, giving me an extra large and fresh fry, or by making sure the chicken in the sandwhich is fresh and still over 145⁰ 🤙 all of these are 100% the reason why i keep coming back. Though wendys charges $0.50 per ranch which is terrible and a bit greedy, however their ranch is my favorite ranch on earth so of course imma pay it everytime 😐 but that lowers the rating since the price for a normal meal + shake + ranch upcharge is more expensive then any local competition. Outside the 20% of time when my food is 10-15minutes old vs fresh I haven't had any major issues or complaints and every employee ive met is actually kind to me as far as ive experienced :)“

“Bam Bam was very friendly and attentive. She made me smile. She offered suggestions on different menu items for the best deal. My baked potato was hard and she replaced it immediately. I had enough condiments for the potato and large chili. She is an asset to have as an employee. She goes above and beyond to make sure the customer smiles and is happy. Very friendly. Will definitely recommend and be back.“