Dunkin'
$ • Coffee Shops, DonutsAbout Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Had an issue previously with my order. I was not happy and reached out to the company. Shortly after the store manager contacted me directly to right their wrongs. I was given a full refund and had my order remade. Mind you I did not ask for a refund I was ok with having points added to my account. Manager went above and beyond reaching out to me directly to make sure I had a better experience here. If that isn’t customer service, I don’t know what is. Thank you Kersten...read full review
Had a dirty chi latte..delicious!
Just left from Dunkin, honestly not thinking of returning due to going through the drive-through ordering three drinks for my family, asking for no ice in my husband‘s refresher due to a previous dental procedure that required him to not have such cold beverages. This is something that has been done for us before, due to the management being lazy and not wanting to remake his drink because of a mess up of their own. They created a “new rule” that they are not allowed to...read full review
Hours
| Monday | 4AM - 7PM |
| Tuesday | 4AM - 7PM |
| Wednesday | 4AM - 7PM |
| Thursday | 4AM - 7PM |
| Friday | 4AM - 7PM |
| Saturday | 4AM - 7PM |
| Sunday | 4AM - 7PM |
Dunkin' offers a mixed experience. The food and drinks are generally better, with great coffee and morning snacks, but the cups are prone to cracking, causing spills. The service can be inconsistent, with some staff being friendly and others seeming unhappy. However, the donuts are consistently fresh, and the customer service is commendable, with employees willing to remake orders if needed. The interior is clean, and the drive-through moves quickly even when busy. The parking lot is big and open, making it easy to stop by. Kids love the donuts, and the location is wheelchair accessible, though the door doesn’t open automatically. Orders are usually accurate, and the staff is pleasant, making it a favorite Dunkin' in the area.