Dunkin' Donuts in Queen Creek

“I went thru the drive thru and ordered my coffee. I got up to the window after checking my DD app and I saw there was an apple twist for $1. I asked if I could add it to my order and the employee had no issue with that at all. She was very friendly and the staff was quick with my order. I will come back when in that part of town.“

“Yesterday I had ordered a drink and a Turkey Sausage, Egg and Cheese on an English Muffin via Drive-Thru. I was given an Egg and Cheese on an English Muffin instead. I didn’t notice until I was on the road of the mistake, I took a photo and kept my receipt along with the printed out item receipt. I wasn’t able to turn around and get the mistake resolved, but I stopped by the next day and showed my photos and receipt to a cashier. The manager fixed the issue, and it wasn’t a big deal by any means. Give this place a chance, the staff is more than willing to work with you to resolve an issue in the event that one arises. The mistake was not intentional. Thanks to the staff and manager involved (I didn’t get their names). Should this have to happen? I don’t know, I’ve never worked in the food industry so I don’t feel like I have any sort of say, though having the mistake fixed was easy. Cut these folks some slack and talk to them like they’re people. At the end of the day, they’re just people like you and I.“

“What in the friendliness is going on here? While we were on vacation, I was so excited to see a Dunkin' Donuts since our small town in Utah doesn't have one. We stopped by for a coffee, breakfast sandwich, and a small box of munchkins. Not only was it all delicious, but the drive-through service was so friendly. Thanks for the great service, you made our vacation exceptional! 😀“

“This location has never failed to disappoint. Either it's picking up a frozen donuts in the morning for the shop across the parking lot or (now) coffees for the trip to work in Mesa. Everyone here has tried to make every order in the fastest amount of time possible and really put dedication in. Even something as small as running out of large cups has them trying to compromise and make it right rather than trying to slip something under the customer's nose. I come here all the time, and I will continue to do so.“