“Dunkin’ Donuts Baskin-Robbins Representative named Christy provided outstanding customer service today. My order was prepared correctly by her and I was 100% satisfied. I visit this DD/BR Location 3+ times a week because of the great employees they have there. Thank you all for your hard work and the care for your customers.“
“Sat down outside for a few minutes on the bench and an employee immediately walked outside and offered me a water, not only that gave me a large water with ice, that was so thoughtful kind and very appreciated, he said, "you know America runs on dunkin" what can I say..... this was top notch service ♡“
“The service industry has gotten so bad that it’s refreshing when a coffee chain actually gets it right. No matter what time I go, the staff greets you warmly through the drive-thru — they sound genuinely happy to help, smile at you, and are incredibly friendly without the endless small talk, because they’re also quick and efficient. They always get my order right and are even patient when I don’t have the app ready.
Their brown sugar shaken espresso is what made me fall in love with the drink in the first place. Even now that I know how to make it at home, this location is still my go-to when I need one on the go. Big shout-out to this team — the consistent service and great coffee keep me coming back every time.“
“Great Dunkin location! The atmosphere was quiet and comfortable, making it easy to have a conversation without a lot of background noise. The employees were welcoming, friendly, and provided excellent service. They also do a great job with deals, promotions, and exclusive drops. Overall, a pleasant experience and definitely a location I'd visit again.“
“Bear in mind that this Dunkin is inside a Cobblestone carwash and is essentially "Dunkin" in name only. I stop by on my way to work most days, it's convenient and on the way to the office. they have a more limited supply of donuts since it's not a stand alone location. Great staff! I order on the app ahead of time and I've never had any issues.“
“Claudia the manager was more than amazing today. She was able to remake my drink, even though I got it at a different location and a different location made it wrong, but she was so polite and had great customer service. She was able to remake it for me with the best attitude. she says in her words, “i have to take care of my customers and I’ll do whatever it takes.” She deserves a raise. It made my day.“
“I want to give a shout out to Maria . Great customer service , patient and caring . She needs yo be a CEO! I own a restaurant and o definitely would hire her .
It’s hard to find employees that care and smile and glad to help you with your coffee order ! Thank you Maria“
“Came in at 5:45am for 3 large Jugs of coffee for our annual company meeting. I usually call it in ahead to give them time to prepare but today I was on short time. The manager was phenomenal and the staff was super impressive with their fast pace and ability to keep up during the busy rush this morning even with my large order. Everyone manned their stations and one thing that stood out was the cleanliness, organization, and how well the store was stocked. Great group of team member's who are deserving and super hard working! The young man even helped carry everything to my car and loaded it for me. Thanks!“
“Went for coffee and donuts and got the donuts I was wanting and was not disappointed. Coffee was great too. Woman behind the counter was friendly and courteous. I've been there before on my last trip to Phoenix and will probably go next year too.“