Pretzels near Queen Creek, AZ

“I needed to drop a quick note here to leave some praise for this store and the manager Valerie. About three or four weeks ago I had a reception for my daughter’s wedding. Not a very big affair, but My daughter asked for Wetzel‘s pretzels to be at the reception. I got in contact with Valerie, after speaking with some of the employees in the store in Walmart, and Valerie got with me right away! She was professional, great communication, I felt like she was catering to a much more expensive order than it really was.

Valerie sent me pictures when I asked, answered my questions, and was texting me when she wasn’t even at work! I certainly wouldn’t expect that kind of service, but I can tell you you absolutely need to keep her around.

Of course, the order was perfect, ready on time, and everyone at the reception loved them. Kudos to the employees in the store who are always eager to help me, and did such a great job on the order.“

“Wetzel's Pretzels is a fun place to grab a snack or light meal. They have pretzels with dipping sauces and they have BitZ (I say bites, but I have also heard it as bits). The BitZ are little hot dogs rolled inside a pretzel, a pepperoni pizza pretzel, or a cinnamon pretzel cute-up into bite-sized pieces and put in a cup so that you can eat it as you walk around. They also sell lemonades and slushes. It is a little bit pricey, but they have an app that you can download and earn rewards for your purchases and get coupons and a free birthday pretzel during the year. Most locations are inside a mall, but this Wetzel's is in the San Tan Village shops, just outside of Harkin's Theater.“

“I placed an order ment for delivery but placed as a pick up. Called and asked if i could pick it up later in the day. They said yes. Once there, they were nice and let me know there was a wait (I didn't want butter on the bites). It got done quicker.“

“So after reading some of the reviews I was a little worried, however, you can tell management had clearly listened. My service was super friendly, as both staff members made good eye contact and greeted me as soon as I walked up to the counter. One person stopped what they were doing to immediately help me and I was given a delicious warm and fresh bag of pretzel bites with the requested dipping sauce. The only reason I gave a 4 star for atmosphere, is because it is located in Walmart........nothing against it, just not really where I want to go to get fast food. I will also mention that behind the counter looked very clean and you could tell that the staff working there now cares about keeping the place sanitary. I can honestly say that my expectations going in after reading the reviews were nervousness. I am glad I don't always follow others reviews, especially older ones because management here has corrected the issues noted from a year ago. Well done and keep striving to improve where and when it is possible.“