Benihana - Scottsdale
$$ • Japanese, Sushi Bars, Teppanyaki Book a table: 7:00 PM 7:15 PM 7:30 PM MoreAbout Benihana
Customers' Favorites
Benihana Reviews
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Great food good costumer service.
I haven't come to this location for years, but this is the first time I had been back since the new managers and I must say those new managers were excellent. They walked the floor. They make sure everything went smooth. This place is definitely on a rise they even sung a song for My Son leaving for the military this experience has by far been my best experience
We went for a birthday on a Wednesday night and had reservations. After an hour and 15 mins of sitting we finally asked why we were still waiting for our chef. We had a smaller group so when we were seated we were told they might seat another group with us. They never did, but it felt like everything was a stall for a while before we questioned it. We were told they were understaffed and it seemed to us like every table in the room that had a full table was served before we were....read full review
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
Benihana offers a lively and fun dining experience with a variety of enjoyable aspects. Guests often praise the friendly service, especially highlighting staff members who make diners feel like family. One server was particularly memorable, interacting with young children and leaving a lasting impression, with some guests expressing a desire to dine only with her next time. The food at Benihana is generally well-liked, with standout items such as fried rice, shrimp, and the salad being described as perfect. The 6-course meal often includes ice cream, and some guests appreciate the special touches, like a free framed photo of their visit. Chefs are known for their personality and entertainment, with some chefs being described as fun and nice, adding to the overall enjoyment of the meal.
However, the experience can be affected by wait times and service speed. Guests report waiting for long periods, sometimes after their reservation time, and feeling that the pace of service is slow, with delays between courses and after the meal. The ambiance is lively, but the noise level can be high, which may impact the experience. Food quality is generally good, but there have been some disappointments. For example, one guest found the spicy chicken with sauce to be rubbery and poorly flavored, and another experienced cross-contamination and mishandling of allergies, which was concerning. Also, some diners noted that the chef's entertainment level varies, influencing the overall atmosphere. Despite occasional issues, many guests find Benihana a fun place to try something different, especially for groups or special occasions.