Benihana - Scottsdale
$$ • Japanese, Sushi Bars, Teppanyaki
Hours:
16403 N Scottsdale Rd, Scottsdale
(480) 444-0068
About Benihana
Customers' Favorites
Benihana Reviews
Service was very slow! Food was ok. Hibachi presentation was less than impressive.
Great food good costumer service.
The quality were not the same. Poor management and dirty. The hostess keeps eating. Not recommending this place
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
Benihana offers a lively and fun dining experience with a variety of enjoyable aspects. Guests often praise the friendly service, especially highlighting staff members who make diners feel like family. One server was particularly memorable, interacting with young children and leaving a lasting impression, with some guests expressing a desire to dine only with her next time. The food at Benihana is generally well-liked, with standout items such as fried rice, shrimp, and the salad being described as perfect. The 6-course meal often includes ice cream, and some guests appreciate the special touches, like a free framed photo of their visit. Chefs are known for their personality and entertainment, with some chefs being described as fun and nice, adding to the overall enjoyment of the meal.
However, the experience can be affected by wait times and service speed. Guests report waiting for long periods, sometimes after their reservation time, and feeling that the pace of service is slow, with delays between courses and after the meal. The ambiance is lively, but the noise level can be high, which may impact the experience. Food quality is generally good, but there have been some disappointments. For example, one guest found the spicy chicken with sauce to be rubbery and poorly flavored, and another experienced cross-contamination and mishandling of allergies, which was concerning. Also, some diners noted that the chef's entertainment level varies, influencing the overall atmosphere. Despite occasional issues, many guests find Benihana a fun place to try something different, especially for groups or special occasions.