“I’ve visited countless coffee shops because I love working out of cafés—it’s a great way to get out of the house. But I drive 30 minutes to this Tim Hortons, and it’s absolutely worth it. This place is simply the best.
The owner doesn’t just run the store—they genuinely connect with people, noticing when regulars return and taking the time to say thank you. Every team member seems genuinely happy to be there, working well together and creating a welcoming environment.
Accessibility is also top-notch—I’ve visited in a wheelchair and with a prosthetic leg, and it’s never been an issue. Even more impressive, the staff remember my coffee order, which is incredible for a café that likely serves hundreds of drinks daily.
It’s clear that when the owner leads with heart, the team reflects those values. I can’t recommend this Tim Hortons highly enough. I visit many coffee shops, but I’ve never had an experience like this. Truly exceptional.“
“Geetansh is honestly one of the best parts of coming here. He always remembers my order, which makes a huge difference. It doesn’t feel like I’m just another customer at a big chain, it feels more like a local café where someone actually knows your preferences.
That small detail completely changes the experience. Great service, great vibe, and just a genuinely good person to interact with.“
“Always a great stop!
I've been coming to this Tims Hortons regularly and it never disappoints. The staff is always friendly and quick, even during the morning rush. The store is clean, the service is fast. Keep up the great work!“
“I got my order wrong..the team member ms. Gill was very kind and without explanation or argument she just fixed it and told me It was just a miscommunication..she made my day! Usually I would have to go through a lot of arguments and anger faces but she was professional. I started observing the team and I found out that this branch is actually good. Another team member Sagar, he values his regular customer and makes me feel that he values my visit by reminding my regular orders. Keep up the good work guys. If you were not here, I would have to drive way more down for a coffee. Thank you“
““Had such a great experience at Tim Hortons today! The staff was incredibly friendly, patient, and welcoming even during a busy rush. My order was prepared perfectly and served quickly with a smile. You can really tell the team works hard to keep customers happy. Small gestures and good service like this truly make someone’s day. Thank you to the whole team for the amazing customer service and positive atmosphere!”“
“Open early and fairly late. Items generally are fresh and made recently. Plus they are located at the Kamloops downtown central bus loop, making it a nice place to relax while you wait for your bus to arrive.
Kid-friendliness: Kids are welcome
Wheelchair accessibility: Wheel Chair Accessibility“
“Ok, tru really outdid themselves. I contacted tims due to a wrong sized drink(partly on me for not realizing until I got to class) and jsut asked for the difference to be put back on the card and the retail manager contacted me, offering a completely free drink, (the value of wich was almost double). I've never had any issue with this location, theu have always been fantastic, fast, and efficient. Truly worth 5 stars. Go TRU!“
“I visited after dinnertime last night and had to share some kudos for Shawn (sp) in drive-through. He was so friendly and helpful, and in a world where we don't often take the time to recognize the good I wanted to give him a shout out for making someone's day brighter. Thanks Shawn! Brock Timmy's is lucky to have you:)“
“I was a bit disappointed with the chili, not as meaty as it used to be before COVID. Just not the same, and I hate the dry wood utensils, not pleasant in the mouth at all. I actually will never buy anything that I need to be forced to use those to eat with. It made me sad in the end.“
“This Tim Hortons delivers exactly what you would expect from the brand. The menu, coffee, and food are consistent with other locations, so there are no surprises. The coffee tastes the same, the Timbits are the same, and the overall experience is familiar if you have been to any other Tim Hortons.
Service has been fast and efficient during my visits. Orders move through quickly, and staff seem focused on keeping the line moving, which is appreciated when you are stopping in for a quick coffee or snack. Accuracy has been typical, and wait times have been reasonable even during busier periods.
The atmosphere is standard for a location of this type. It is functional and set up for convenience rather than lingering, but it serves its purpose well for a quick stop. Seating and cleanliness have been acceptable, and the store appears to be maintained at the level you would expect from a busy chain location.
Overall, it is a dependable stop when you need something familiar and fast. Nothing particularly stands out, but that consistency is part of the appeal.“