“Okay, this is hands down the BEST Nanaimo Subway. The staff are always super friendly, and they actually LISTEN to specifications and preferences! My guy, Patesh (not sure if this is how it is spelled), is the absolute best. I am a regular on Thursdays for my lunch, and he actually remembers my usual order, and makes it to perfection every time! Even my unnecessary need for extra spinach. There's a reason I get it once a week! 5 stars, extra big shout out to Patesh, he seriously rocks.“
“I was at this location today. The amazing person behind the counter went way above and beyond on Christmas eve! I can't quite remember her name but the sandwiches you made for the homeless man and myself were absolutely delicious! Give this wonderful person a raise! Merry Christmas!“
“I am an elderly gentleman and once I placed my order and checked for my wallet, I noticed that I had forgotten my wallet at home!
I believe the fellows name that was serving me was, Joht and I told him of my dilemma, he said just to take the two sandwiches home and I could come back with their payment.
I found this to be very trusting, on their part, as they never asked me, for some sort of ID or my name.
These two fellows that operate this particular store are very wonderful fellows!
I will gladly be going back to this store and do business with these two gentlemen, it is a pleasure, to come across two fellows, with honest, caring values!!
Parking: I am only speaking of the Princess Royal store!
Great guys there!“
“Was greeted as I came in and advised they would be right with me (looked like they were putting a online order together).Appreciate them taking those 2 seconds to acknowledge me.Took my order and made sure to build the sub as I wanted(understood a little red onion is just a few piece...not a great big mitt full).“
“The first time I tried this location on the weekend I wasn't impressed.Only gets a 5 star when you have the young man mentioned in all these reviews. Mon - Friday. I have never had a better subway sub in my life. He makes your sandwich look like the commercials, honestly incredible.“
“Today, the power in our area went out for multiple hours and this Subway welcomed us with open hands. Although the lines got long, the employees did not struggle at all in providing quality service! 5/5 Stars, I Will be returning for their Fast Service and Friendly Staff!“
“The atmosphere of the store is really good. The staff are friendly and accommodating. The sandwich the i ate is fresh and served on my table named gene. She’s really good and interacting well to the guest.. highly recommended the store to visit and dine in.. thumbs up“
“Food prep is great, store is clean, service is perfect. One gripe. So being cheap and watering down your pop machine.. I got a ginger ale with no fizz one day, poured it out, switched it up, same thing. Calibration is waaay off. Feels intended.“
“Excellent service and always friendly at this location. Extremely professional attitude when dealing with the customers. Special shout out Amrit for her extraordinary service and customer interactions!!!!Keep up the amazing work to all the staff here!!!“
“I don’t usually write reviews but the employee named Erik who works at this location is absolutely fantastic and provided me with excellent customer service. He recommended I try my sandwich grilled which was an amazing idea and will always be getting it grilled from here on out. I’m very happy with the experience and will definitely be coming back to this location. 10/10 for Erik! Great employee.“