Subway in Victoria

“Absolutely fantastic experience! The sandwich was fresh, tasty, and exactly how I wanted it. A big shoutout to Vijay for his outstanding service—he was polite, attentive, and went above and beyond to make sure I had a great experience. The overall atmosphere was welcoming, and the service made all the difference. If you’re looking for great food with excellent customer service, this is the place to go!“

“I’ve been coming here regularly in the mornings to grab a sandwich before work, and it has genuinely become my favorite way to start the day. The food is always fresh, made perfectly, and ready quickly — but what truly makes this location special is the service.

Clark consistently provides the most incredible customer experience. Every single morning he greets customers with a genuine smile and such positive energy - which, let’s be honest, is rare to find that early in the day. He goes above and beyond to make sure everything is made just right, and you can tell he truly cares.

It’s small interactions like this that turn a quick stop into something you actually look forward to. Clark absolutely deserves recognition (and honestly, a raise!) for the consistently outstanding service he provides.

Highly recommend this location!! It sets the standard for what great customer service should be 😊“

“My experience at Subway was genuinely pleasant. The food was fresh, the veggies were crisp, and the service was quick. The place was well-maintained and had a positive vibe. Mansi, who works there, always puts in great effort, and it really shows in how well everything is managed. Truly enjoyed my visit.you doing great job mansi!“

“Great place for a quick and fresh meal. The sandwiches were made exactly how I asked, with fresh veggies and good portion sizes. Staff were friendly and worked fast even during busy hours. The restaurant looked clean and well-maintained, and there were plenty of options to customize my sub. Perfect spot when you want something fast but still tasty and filling. I’ll definitely be back again!
Best service given by Inder at 8’O clock in the night at Wednesday 🫡“

“I had an amazing experience at Subway thanks to Taran
and Karan! They were extremely helpful, professional, and friendly throughout my visit. They made sure everything was prepared perfectly and provided outstanding customer service with a positive attitude. It’s rare to come across staff who genuinely care about customers the way they do. Highly appreciated — keep up the great work!“

“Love is absolutely amazing! She works incredibly hard, stays positive even during busy rushes, and always treats customers with kindness and a smile. Every time I come in, she’s in such a lovely mood and makes the experience better. Employees like her are rare and truly deserve recognition. Subway is lucky to have her, and honestly she deserves a raise!“

“Typical Subway franchise located in Helmcken Road. It’s within walking distance to Victoria General Hospital, Aroga Lifestyle Clinic, and multiple other important places of visits. I had a foot long sandwich: Nashville Style Chicken, and it was the same as other Subways I have had it at. Sitting arrangement is quite spacious compared to multiple other Subway locations I’ve been! Definitely a visit when you’re nearby and craving a sandwich!

The only probable downside I would say is there was only one staff present, one more would be awesome to accommodate increase in customers during peak hours.“

“Subway Hatley Park Branch is my go-to spot for lunch whenever I don’t bring food from home. The service is consistently great, and the place is always welcoming. A special shoutout to Ryan — she’s always friendly, greets customers with a warm smile, and provides excellent customer service every time I come in. It really makes a difference and keeps me coming back.

Highly recommend this location if you’re in the area!“

“Had a great experience with Tushar at the location on 1633 Hillside Avenue. He handled the situation professionally, stayed calm, and made sure everything was resolved smoothly. Really appreciated his patience, communication, and willingness to help. Excellent customer service and a positive attitude throughout the whole experience. Thank you, Tushar, for the support! And also for the employee 999997 she was good too“

“My experience with Abby today was excellent. He was very helpful and made sure I clearly understood the phone plan I’m signing up for. Her friendly and patient approach really made me feel comfortable and confident in my decision. He truly went above and beyond to ensure I was happy with everything. I would definitely give her a 5-star rating!“

“Good experience overall. The sandwiches were fresh, well-made, and exactly what you expect from Subway. The staff were friendly and worked efficiently, even when it got a bit busy.

Service stood out — quick, polite, and organized. The place could use a bit more attention in terms of atmosphere, but nothing major.

Solid spot for a quick, reliable meal. Would definitely come back.“

“Had an excellent experience here! I recently stopped by for a sandwich and was genuinely impressed by the impeccable service from the two lovely ladies working that afternoon. Not only did they prepare delicious food, but they were also incredibly kind and friendly throughout.

The store was clean, well-maintained, and followed great hygiene practices. Overall, excellent service and a great atmosphere — definitely one of the better Subway experiences I’ve had!“

“I’ve gone to several Subway locations in Victoria and this is by far my favourite! Stellar service from Khushby who is so friendly and fun to chat to, prompt, and makes the tastiest subs. this woman deserves a raise!!! 10/10 will be coming back.“

“The male employee who i think works Monday to Friday is the kindest, sweetest, and most generous sandwich artist I've ever had. Every time i go to this subway, he is an absolute gem AND makes THE BEST sandwich!!!! We are sad if he is not working, the world needs more of him, he is the best.“

“This store has never failed to impress us with its mouthwatering variety of dishes that truly satisfy our appetite. In addition, the lively and energetic atmosphere encourages customers to keep returning. I highly recommend visiting the store. I am confident that your experience will affirm the quality I have personally enjoyed.“

“This subway location is fantastic the inside environment is super clean but the two most important things 1 the food is super tasty i think it’s the best subway in town and 2nd the staff here are so amazing I’ve been here many time and every time I get 5 star respect and I love giving that respect right back to others

Thanks for this great subway service“

“By far the best Subway in Victoria !!
Subs are full, fresh vegetables, and customer service is a 100% better then most high end restaurants !!
Definitely worth the drive and visit !!
This is what Subway used to be !!!“

“Got lunch here and the subway guy didn't scrimp on the toppings like many subways. He loaded it up good. Most subways they're cheap and just sprinkle stuff on. 4 olives for a foot long, 2 gr pepper slices etc. Not this place. Guess where I'm going for a sub from now on?“

“I had a really great experience at Subway, especially because of its convenient location right near the cinema, which made it a perfect stop before the movie. I ordered one big veggie sandwich and one chicken sandwich, and both were fresh, flavorful, and made just the way I wanted. The portion sizes were satisfying, and everything tasted really good.

A special mention to Gavy, who served me—he was friendly, quick, and made sure everything was prepared perfectly. The service was impressively fast, which I really appreciated since I was heading to a movie. Overall, it was a quick, tasty, and convenient meal—I’d definitely come back again!“

“Prachi is a very kind and hardworking team member at Subway. She always greets customers with a smile and provides excellent service. She is quick, attentive, and makes sure every order is prepared perfectly. Her positive attitude really makes the experience enjoyable. Great job!“

“Me and my husband ordered 2 footlongs for breaking our fast and Jenny made it so special and she made the best footlongs we have ever had. Jenny was so kind and understanding. Love it love it and Jenny made it more special for us.
Keep up the great work.
Sarah and Inzy“

“New owner. Great experience. Clean place. Makes sandwiches with perfection. Will go again for sure. The workers are always greeting the customers with a smile. New owners actually asked us for the feedback regarding service and food which we truly appreciated.“

“went here this evening. there was only one person working and it was quite busy. he was also busting out tons of skip the dish orders and uber eats orders while taking customers. he’s did amazing! a shame he was all alone though. i think it’s really irresponsible of management to leave someone to work alone while so much is happening. despite that, the man working did a great job and our food came out perfectly.“

“I will say, there are a lot of subways on the strip of Shelbourne, north of Hillside. Three come to mind immediately. I choose this one.The sandwiches are made neatly and consistently, it's not too busy, and the parking is painless. Of course, it's a little out of the way, but that lends the a certain charm to the whole Torquay village thing.“

“Just 2 minutes walking distance from this place Always try to take subs from here
Customer service is incredible and they prepare food according to customer preferences not only adults but also for the kids
Majority of the staff give much concentration for the food which they make and multiple times asking about the quantity of the veggies and sauces Not protein portions...😉😉😉“

“For a subway this is as expected, ingredients all tasted fresh and as expected, the staff were quick and friendly, it can be a little hard to find it as it’s tucked away in the back corner of the parking lot, but it’s just a generic subway, nothing special but nothing wrong with it.“

“I’ve been coming to this Subway location regularly and the service has always been excellent. Jag and his team are friendly, professional, and keep the restaurant very clean and welcoming. The sandwiches are always fresh, made with care, and customer service is top-notch. You can tell the owner truly cares about the business and the customers. Highly recommend this location for anyone looking for fast, fresh, and quality food!“