Subway in Victoria

“I had a very positive experience at Subway, largely due to Vijay’s professionalism. He was courteous, attentive, and ensured my order was prepared accurately and efficiently. His strong work ethic and commitment to customer satisfaction were clearly evident. It’s great to see such a high standard of service—well done, Vijay.“

“I LOVE coming to this Subway! Staff are friendly, store is clean and the subs are well-made and delicious. Inder, especially, is amazing - she always remembers my order, greets me with a smile, and you can tell she’s a hard worker as she’s always there whenever I visit. Thanks for being so great, I’ll be back time and time again!“

“Popped by this subway after a LOOOOONG bus/ferry travel journey today and we were hungry and tired.
Vik was super friendly, very polite, well-spoken and gave us some great conversation while he quickly made our sandwiches. We were genuinely exhausted from our trip and I’d be back again to this location if I looked in the window and saw him working.
Thanks, Vik! You embody fantastic customer service.“

“My experience at Subway was genuinely pleasant. The food was fresh, the veggies were crisp, and the service was quick. The place was well-maintained and had a positive vibe. Mansi, who works there, always puts in great effort, and it really shows in how well everything is managed. Truly enjoyed my visit.you doing great job mansi!“

“Best & Fastest Service. Friendliest Staff I’ve met at Subway so far! I also order online a lot and the service is always fast, accurate and not to forget the food is delicious! The girl name Tarn is always happy to help. She goes above and beyond to make your visit comfortable. I love this Location. This is the only sub location I like to go as they always have fresh buns and tasty subs.“

“Love is absolutely amazing! She works incredibly hard, stays positive even during busy rushes, and always treats customers with kindness and a smile. Every time I come in, she’s in such a lovely mood and makes the experience better. Employees like her are rare and truly deserve recognition. Subway is lucky to have her, and honestly she deserves a raise!“

“Typical Subway franchise located in Helmcken Road. It’s within walking distance to Victoria General Hospital, Aroga Lifestyle Clinic, and multiple other important places of visits. I had a foot long sandwich: Nashville Style Chicken, and it was the same as other Subways I have had it at. Sitting arrangement is quite spacious compared to multiple other Subway locations I’ve been! Definitely a visit when you’re nearby and craving a sandwich!

The only probable downside I would say is there was only one staff present, one more would be awesome to accommodate increase in customers during peak hours.“

“Excellent service from Harmen at Subway! She is very friendly, professional, and prepares the sandwich with great attention to detail. Her customer service is outstanding, and she takes pride in doing her job well. The sandwich is made perfectly, and the overall experience is excellent. Thank you, Harmen, for the wonderful service!“

“My experience with Abby today was excellent. He was very helpful and made sure I clearly understood the phone plan I’m signing up for. Her friendly and patient approach really made me feel comfortable and confident in my decision. He truly went above and beyond to ensure I was happy with everything. I would definitely give her a 5-star rating!“

“Had a great experience with Tushar at the location on 1633 Hillside Avenue. He handled the situation professionally, stayed calm, and made sure everything was resolved smoothly. Really appreciated his patience, communication, and willingness to help. Excellent customer service and a positive attitude throughout the whole experience. Thank you, Tushar, for the support! And also for the employee 999997 she was good too“

“Good experience overall. The sandwiches were fresh, well-made, and exactly what you expect from Subway. The staff were friendly and worked efficiently, even when it got a bit busy.

Service stood out — quick, polite, and organized. The place could use a bit more attention in terms of atmosphere, but nothing major.

Solid spot for a quick, reliable meal. Would definitely come back.“

“I visited Victoria with my family and had a great experience at Subway! Khushboo took our order and prepared all our subs, she was absolutely fantastic. The sandwiches were made perfectly and tasted amazing. Thank you, Khushboo, for your kind and friendly service. Highly recommend this place!“

“By far the best Subway in Victoria !!
Subs are full, fresh vegetables, and customer service is a 100% better then most high end restaurants !!
Definitely worth the drive and visit !!
This is what Subway used to be !!!“

“The male employee who i think works Monday to Friday is the kindest, sweetest, and most generous sandwich artist I've ever had. Every time i go to this subway, he is an absolute gem AND makes THE BEST sandwich!!!! We are sad if he is not working, the world needs more of him, he is the best.“

“the guys that work here are sooo sweet and always remember my order! either because i come so often or they put the effort into remembering regulars orders, it feels so nice having them just know what i want when i walk in. this is one of the only subways i am happy to tip at 😂“

“This store has never failed to impress us with its mouthwatering variety of dishes that truly satisfy our appetite. In addition, the lively and energetic atmosphere encourages customers to keep returning. I highly recommend visiting the store. I am confident that your experience will affirm the quality I have personally enjoyed.“

“Had an excellent experience here! I recently stopped by for a sandwich and was genuinely impressed by the impeccable service from the two lovely ladies working that afternoon. Not only did they prepare delicious food, but they were also incredibly kind and friendly throughout.

The store was clean, well-maintained, and followed great hygiene practices. Overall, excellent service and a great atmosphere — definitely one of the better Subway experiences I’ve had!“

“This subway location is fantastic the inside environment is super clean but the two most important things 1 the food is super tasty i think it’s the best subway in town and 2nd the staff here are so amazing I’ve been here many time and every time I get 5 star respect and I love giving that respect right back to others

Thanks for this great subway service“

“Me and my husband ordered 2 footlongs for breaking our fast and Jenny made it so special and she made the best footlongs we have ever had. Jenny was so kind and understanding. Love it love it and Jenny made it more special for us.
Keep up the great work.
Sarah and Inzy“

“I’ve been a regular at this Subway for quite some time. The store is clean, service is quick, and the overall experience is always pleasant.
Simran and Zane consistently go above and beyond. They are friendly, attentive, and always make sure my order is just right. It’s rare to find staff who remember regular customers and genuinely care about the experience. Big thanks to Simran and Zane for making each visit a good one.
Highly recommended.“

“New owner. Great experience. Clean place. Makes sandwiches with perfection. Will go again for sure. The workers are always greeting the customers with a smile. New owners actually asked us for the feedback regarding service and food which we truly appreciated.“

“Prachi is a very kind and hardworking team member at Subway. She always greets customers with a smile and provides excellent service. She is quick, attentive, and makes sure every order is prepared perfectly. Her positive attitude really makes the experience enjoyable. Great job!“

“went here this evening. there was only one person working and it was quite busy. he was also busting out tons of skip the dish orders and uber eats orders while taking customers. he’s did amazing! a shame he was all alone though. i think it’s really irresponsible of management to leave someone to work alone while so much is happening. despite that, the man working did a great job and our food came out perfectly.“

“I will say, there are a lot of subways on the strip of Shelbourne, north of Hillside. Three come to mind immediately. I choose this one.The sandwiches are made neatly and consistently, it's not too busy, and the parking is painless. Of course, it's a little out of the way, but that lends the a certain charm to the whole Torquay village thing.“

“For a subway this is as expected, ingredients all tasted fresh and as expected, the staff were quick and friendly, it can be a little hard to find it as it’s tucked away in the back corner of the parking lot, but it’s just a generic subway, nothing special but nothing wrong with it.“

“Just 2 minutes walking distance from this place Always try to take subs from here
Customer service is incredible and they prepare food according to customer preferences not only adults but also for the kids
Majority of the staff give much concentration for the food which they make and multiple times asking about the quantity of the veggies and sauces Not protein portions...😉😉😉“

“I’ve been coming to this Subway location regularly and the service has always been excellent. Jag and his team are friendly, professional, and keep the restaurant very clean and welcoming. The sandwiches are always fresh, made with care, and customer service is top-notch. You can tell the owner truly cares about the business and the customers. Highly recommend this location for anyone looking for fast, fresh, and quality food!“