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“It was late at night and I haven't had subway in a while so I decided to grab a bite on a whim. I received excellent customer service from Jaria. She took the time to explain which sauces paired well with the meat and her overall energy and friendliness was pleasant. The sandwich itself was toasted perfectly and it tasted even better than I remembered. Thanks!“
“This Subway is easy to whip past in Cambie , stop and take a second look! The stores super clean, the staff are eager to make nice generous sandwiches, and the atmosphere is quiet and peaceful, making it the perfect place to beat road rage and cap your appetite.“
“I had a great experience at this Subway location.
The staff were very friendly and welcoming, and the sandwich was made perfectly. Everything was fresh and the place was clean. I really appreciate the great customer service. I’ll definitely come back again!“
“This Subway location provides excellent customer care and good food quality. The employees were efficient, maintained a clean workspace, and delivered the order exactly as required. Highly recommended for anyone looking for fast and healthy food options.“
“I love this Subway location. The staff go above and beyond every time.
I particularly enjoy asking for mustard and mayo, and receiving chipotle and buffalo sauce.
My sandwich tasted awful and my anoose burned like witch on Hanukkah for eight crazy nights.
10/10 will return.
NOOOOT!“
“⭐️⭐️⭐️⭐️⭐️
Benipal made our visit to Subway an amazing experience today. His service, kindness, and patience truly stood out. My friend and I had a hard time deciding what we wanted, and he was incredibly helpful and understanding the whole time. He never rushed us and kept a positive attitude throughout. He’s an excellent associate and a great example of outstanding customer service!
Nivia And azra“
“Excellent service by Shivangi! She was very polite and made my 6-inch sandwich perfectly—well stuffed, nicely sauced, and very fresh. Everything was prepared with clean hands and great attention to detail. Overall, very good customer service and a great experience.“
“I haven't been to this branch in a while, and was served by Inder. I was accompanied by a friend, and we ordered three footlong sandwiches. She ordered her usual tuna, I tried the bourbon brisquet, and we left with a steak & bacon. The subs were fresh, delicious and carefully made. Overall, a very pleasant dining experience! I wouldn't hesitate to return here in the future 8)“
“⭐️⭐️⭐️⭐️⭐️
Exceptional Service from Naman at Subway Alberni!
Naman absolutely made my day! He was incredibly friendly, professional, and quick all while making one of the best subs I’ve had in a long time. You can tell he genuinely cares about customers and takes pride in what he does. The sandwich was perfectly made, fresh, and neatly prepared. It’s rare to find this level of customer service these days Naman truly stands out.
If you’re stopping by Subway on Alberni, ask for Naman he’ll make sure you leave with a smile and a great meal! 👏“
“This Subway location is one of my favorites. The owners are very friendly and always make you feel welcome when you come in. The place is consistently very clean and well kept which I really appreciate. The sandwiches are always loaded with fresh veggies and the ingredients taste great every time I order. You can tell they take pride in the food they make. I definitely recommend stopping here if you want a tasty sub and great customer service.“
“had an excellent experience at this Subway. I ordered the BMT and it was honestly one of the best I’ve had—everything was fresh, well put together, and the Ruffles sauce added a really nice, unique touch that made it stand out.
The store itself was very clean and well maintained, which always makes a big difference. On top of that, the lady working was incredibly friendly and welcoming. Great customer service like that really elevates the whole experience.
Overall, this is easily one of the best Subway locations I’ve been to. I’ll definitely be coming back.“
“I’ve been to just about every Subway in the Lower Mainland. That’s how much I genuinely love Subway. And I can confidently say this is the best location in all of Vancouver.
What makes it special? It’s not just the location, even though I work a minute away. It’s not just the ingredients, since most Subways are pretty consistent. It’s the people.
The staff here work harder than almost anyone I know, and I have friends in some pretty labour-intensive jobs. If Subway had an Olympic sandwich-making team, Aman from this location would be the captain, bringing home gold for Canada.
And here’s where it gets even better. I walk in and I’m greeted with the warmest smile, like I’m a regular at a neighbourhood café instead of a sandwich chain. Most of the time, they already know what I’m about to order.
For the record, it’s a 6” Black Forest ham on Italian herbs and cheese, loaded in a very specific way: lettuce, spinach, tomatoes, cucumber, green peppers, red onions, pickles, a generous amount of black olives, jalapeños, banana peppers, then finished with mustard, mayo, and some salt and pepper. Yes, it’s a serious sandwich. And somehow, they nail it every single time.
Every sandwich is built with intention. And yes, the order matters. This isn’t random sandwich assembly. This is strategy. This is craftsmanship. This is basically sandwich architecture.
I don’t usually write reviews, but not saying anything about this place feels like a crime. Possibly a federal one.
If you’re anywhere near Yaletown, or honestly anywhere in downtown Vancouver, and you want a sandwich done properly, you have to stop by.
You will not be disappointed.“
“Parneet kaur is known for her warm and friendly nature, always greeting customers with a smile and ensuring they have a great experience. She is highly professional, patient, and caring, making her a favorite among both customers and colleagues. Her ability to handle even the busiest hours with ease and efficiency is truly commendable.“
“The star of this location is Sandeep. She always welcomes you in with a genuine kind smile and she makes the best sandwiches. She never just throws together the ingredients between the bread, she thoughtfully distributes everything and it’s truly like watching an artist create. You can tell she puts her heart into every sandwich and I wish there were more sandwich artists like her! A beautifully made sandwich DOES taste better! Keep up the good work Sandeep, I will definitely be back soon. :)“
“Stopped by Subway and had a really good experience. Komal was working alone and still handled everything so well — super friendly, fast, and patient. The place was clean, the food was fresh, and my order was made just right. Big respect to her for managing everything smoothly. Will definitely come back!“
“I had a really great experience at Subway today! The staff was very friendly, polite, and quick with the service. My sandwich was made exactly the way I asked, with fresh vegetables and perfectly toasted bread. Everything tasted fresh and delicious. The staff (kiran) who severed us was behaving very professional and polite to her customers.“
“There are number of times i eat from subway. but today i really want to put review about a employee her name is ashmeet she is so helpful, sweet and humble. first time i try wrap i always eat sub. she helped me to select and guide me about sauces according to my taste. All in all i really like her addication towards work and her smile make comfortable to the customer❤️.“
“My office is next to this branch and we come here a lot. Always great experience!! Navneep
and Sandeep are such a great workers. Always welcome you with a smile and make sure you will get the BEST sandwich. The place is always clean and organized. Highly recommend this Subway location for anyone who want more than just a sandwich. Thank you girls!!“
“I’ve been coming to this Subway since I was a kid, and it’s always been a consistently great experience. It’s one of those neighborhood spots that feels familiar and welcoming every time you walk in.
The owner Sunny is incredibly kind and professional — he genuinely cares about his customers and it shows. The store is always clean, organized, and well maintained, which is something I really appreciate. The sandwiches are fresh, made carefully, and always taste great.
It’s rare to find a place that stays this consistent over the years. Supporting a local owner who takes pride in his business makes it even better. Highly recommend this location if you want friendly service and a solid, tasty sub every time!“
“Tried this location for the 1st time. & had my 1st ever bowl from Subway which was the peri peri bowl. It was TASTY! The ladies were nice, the woman helping w/ my order was attentive, and kind to say the least. They even went out of their way to give suggestions/alterations or the bowl :)
Would visit again, if I pass by.
Thanks!“
“TJ served me with a positive attitude and strong attention to cleanliness and customer service. He handled the customer efficiently. Her friendly tone with customers created a welcoming atmosphere.
Amazing experience and will come back again!“
“Awesome location? Near UBC hospital. Cheaper and better meal quality than McDonalds! Open 24 hours! Perfect for working near by. Unfortunately I have to order on the app to use the coupon. (Tim Hortons app I can order in person using the app coupons.) I like ordering in person. Clean restaurant. Fully stocked chip display. Good selection of cookies. The wall menu is easy to read. The drink case is fully stocked. High and regular hight tables. (My friend has back issues. Meaning no sitting in a chair.) The sandwich was ready before the estimated time. Will return again!“
“I just wanted to share my appreciation for Gurpreet(overnight employee), who always makes the best sandwiches! Every time I visit,!! it’s only because of him,!!he’s friendly, attentive, and takes real care in preparing the sandwich exactly the way I like it. The ingredients are layered perfectly, the portions are spot on, and the overall taste is amazing.
His great service and positive attitude make the whole experience even better. Subway is lucky to have someone so dedicated and talented.
Thank you, Gurpreet, for consistently making such delicious sandwiches! 🙌🥪💛“
“I had a great experience at this Subway location multiple times. The staff were friendly and made my sandwich exactly how I wanted it. The ingredients tasted fresh, especially the veggies, and the store was clean and organized. This location has consistently had quick service, great value with the meat and veggie portions, and solid quality. I’ll definitely be back this is my new go to subway location!“
“Good service, clean. I was about to leave a tip but I always ask in these type of restaurant if they get their tips and NO. This is sad my lunch was ready so I paid for it but not wearing work uniform I would have leave, that's unacceptable taking money from your staff, discusting.
TIPS don't go to employees I waited before posting this to be sure that person don't get in trouble“
“I can’t say enough about the amazing food, but this subway is one of my favourite forever togo place. Every ingredient feels fresh, and the flavour combinations are outstanding. From the perfect crunch of the veggies to the savory sauces, it’s pure comfort in every bite. Thank you guyz for always giving me the best food. ❤️“
“Amazing Customer Service at Subway (1095 Hornby St.)
Subway has been one of my favorite meals for many years. Even though I’ve had some mixed experiences at different locations, I always come back because I genuinely enjoy their food.
Today, for the first time, someone actually offered me a solution when I asked a question.
I always ask if they have any spicy options, since sometimes they offer spicy chicken or beef. And almost every time, I also ask the person making my sandwich: “Which protein would you recommend between this one and that one?” The answer I usually get—99% of the time—is: “I don’t know.”
But today was different. A kind and friendly girl (Tuesday, March 4th, at 11 AM) helped me with a big smile on her face. When I asked what she recommended, she didn’t just say “I don’t know.” Instead, she told me they didn’t have spicy options, but she offered to make my sandwich spicy by adding hot sauce, spicy cheese, and jalapeños—she actually looked for ways to give me what I wanted.
This small act of kindness truly made my day!“
“Seems they are under new management and I have seen many improvements in the quality! They have consistent hours now and you can order on the app (it used to rarely be available) The staff are friendly and they sometimes throw in a free cookie! Nice to see such an improvement!“
“This is my absolute favourite Subway location. When dashing in for a morning coffee or a quick snack on the go, Aman greets everybody with a warm and friendly smile. Excellent customer service and atmosphere created from her, always. Thank you Aman!“
“It is near my college, this subway is extremely convenient, especially on busy school days. Its close location makes it easy to stop by between classes or after lectures without needing to travel far. This saves a lot of time and is perfect for quick lunch breaks. The staff work efficiently, so even during peak hours the wait time is usually short. Having a Subway so close to campus is helpful for students who want an affordable, fresh, and filling meal without disrupting their schedule.“
“If you’re a foodie like me, you’ll love this place! The menu has a fantastic selection of dishes, and we loved everything we tried. We only had good comments about the food. I can’t wait to come back again!” Thanks And thank you very much Manpreet girl ,you explained it to me and gave me a good meal 🥘 thank you so much!“
“With Subway you know what you should be getting every time so why are they all so very different? For me it comes down to the staff and the service.
I had an early breakfast here. Went for the bacon and egg footlong with cheese, toasted then with fresh tomatoes, pickles and the BBQ sauce. It's always difficult to reheat eggs and bacon, so was it perfect? No. If you want that cook it yourself at home. It was as expected but for the price, great value for money and a filling breakfast when you are on the run. Much better than the breakfast footlongs I've had in the UK.
Although the shop is quite small it was clean, toilet was clean, soap in the dispenser and everything worked. Window seating with bench that had phone charging points which was a nice touch.
The staff were polite and helpful, even if they couldn't always understand my English accent!
I was happy enough with it to go back for a late lunch of a footlong steak and cheese with BBQ sauce and all the trimmings which looked and tasted as fresh as my morning visit.
I would be very happy to visit again.“
“I had an amazing experience! Jaspinder provided outstanding service very friendly, professional, and attentive. I ordered two Subway sandwiches, and both were absolutely delicious and perfectly prepared. Everything was fresh and made exactly how I wanted. I truly appreciate the great customer service and quality. Thank you for making my meal so enjoyable!“
“i’m thankful the lady, frieda, with the pink and sometimes purple hair, hasn’t been around. she yelled at me several times over me asking for extra cheese or guacamole when she’d already put the cheese on. i hadn’t even asked for it to be toasted. a few times, when i’ve used uber pickup for their sausage, cheese, and egg sub, the sausage wasn’t included despite the extra fee put on there. but the one bloke with glasses is always a laid back fella, and a pleasure to be around!!“
“had a wonderful experience at Subway! The staff were friendly, patient, and made my sandwich exactly the way I wanted. The ingredients were fresh, the bread was soft, and everything tasted amazing. The store was clean and well organized, and the service was quick even during busy hours. I really appreciate the great customer service and attention to detail. Definitely one of my favorite places for a fresh and healthy meal. Highly recommend!“
Sandwich Shop • $
““I had an excellent experience at Subway thanks to Mr. Akarsh seth His service was outstanding — very polite, friendly, and professional. He made sure everything was perfect and served with a smile. Truly one of the best experiences I’ve had at Subway. Thank you, Mr. Akarsh for your great service!”“
“I came into this subway today and I have never been to this subway but every time I go to a different one there is always something wrong. I came in and ordered my sandhwich and a drink Ranjit was helping me out she was kind and had a positive attitude, she gave me recommendations when I didn’t know what to get, Ranjit was talking to me while my food was in the oven and she was really kind. Thanks to Ranjit I had a great experience and the food was amazing.“
“Deleted my previous negative review as it was definitely a one-off. This time is was a late night (3am) sub crafted by Bhupinder, I think. Simple meatball but he was chatty, sub tasted great on a cold November night. (No in-store eating from 11pm-7am). Will definitely go back as they’re one of the few 24-hr spots in miles.“
“Today, i visited here and all the things were so good. The food was so delicious and service was very good. Atmosphere was welcoming. All the employees welcome by great smile. I thanks to a girl, name Jashan, who made my food good and tasty.“
“We absolutely loved celebrating our wedding at Italian Kitchen. Everything about the experience was amazing, the setting was beautiful, the atmosphere felt so warm and special, and the food was incredible. Every single guest loved the place, and we truly felt so well taken care of from start to finish.
A huge thank you to Jeremy, our server, who was absolutely amazing, attentive, kind, and made us feel so comfortable all night. We also want to sincerely thank Paulina for everything she did for us behind the scenes to make our day so smooth and special.
We couldn’t have asked for a better place to celebrate such an important moment in our lives. We are so happy, so grateful, and will cherish this experience forever. Highly recommend!“
“This subway has always done a great job on making my cold cut subs which is the only sub i will order and i stopped here a couple times while attending the Anirevo convention as it's really close by but they seem to be short staffed on Saturday nights as there was only one employee working after 9pm on a Saturday night. So they should hire more night staff. And the only employee that was working started making someone's else's sub when I just wanted to pay right away during my second visit. Other than that and the increased wait everything about my sub was perfect.“
“One of the best Subways I’ve been to in my life! The 2 male staff I have been helped by on different occasions are friendly and put in a good amount of veggies. They don’t try to rush when it gets busy and they ask how my day’s been when it’s a bit slow.“
“I usually get the foot long pretzel I would recommend that with honey mustard there pretty consistent with the same delicious taste
Vegetarian options: There's the cheese foot long dipper also my favorite the pretzel plus two order by number sandwiches as well as all the cookies
Dietary restrictions: A lot of the sandwiches have meat
Wheelchair accessibility: It's all one level and is pretty open“
Sandwich Shop • $
“Love this subway! Went at 4:45 on December 4, 2024 for the foot long sandwich for a free foot long cookie deal, but unfortunately they were out of footlong cookies. They still gave us free small cookies though to make up for it!! So nice, they made our evening. Thank you!!!“
“Purchased 2 footlongs. Komal made it and they very extremely delicious. I loved it. But it was taking long as there were 7 to 8 people waiting behind me. As she was the only one working at that time. Many people were waiting but the store should hire some more people. Should not exploit one person with this much of work. But anyways she was very patient and did her job very well.“
“One of the best subways I have visited. I always order meatballs on flatbread. The girls working during lunchtime are the most efficient staff. I highly recommend this place and appreciate the service of the ladies who serve me the sandwich on every visit. Kudos to the team“
“I had a great experience at this Subway thanks to the excellent service from the staff, especially JASLEEN. She was friendly, efficient, and paid close attention to my order, making sure everything was just the way I wanted it. The sandwich was fresh and neatly made, and the whole process was quick and smooth. It’s always nice to be served by someone who clearly takes pride in their work. Great job—I'll definitely be back!“
“Go there often they finally fixed their hours and respect the 1 guy always making my sandwich
Vegetarian options: Make your own sandwich store basically
Dietary restrictions: Make your food what ever you want
Wheelchair accessibility: Easy ramp to store“
“I stopped by this Subway location and ordered a bowl, and I was genuinely impressed. FREYA was welcoming and prepared my order with care. All the veggies were crisp, colorful, and fresh. FREYA was quite helpful and served with speed and efficiency.
Highly recommend being served by FREYA if you’re at this location.“
“Amazing experience top level food
Vegetarian options: Available
Dietary restrictions: Options available
Parking: Amazing
Kid-friendliness: Nice people
Wheelchair accessibility: Easy“