Subway in Vancouver

“On 9 July, around 11:00 a.m., I went to this Subway to buy a sandwich. I stayed there for about 20–25 minutes while waiting for my bus.

There was an employee handling the busy rush. She was very friendly, calm, and polite with every customer, even though she was working alone. I was really impressed by the way she treated everyone.

Before I left, I asked for her name, but I forgot it. I think it started with “Pav…” or something similar. I just wanted to appreciate her excellent customer service. I will definitely come back..“

“I had a great experience at the Subway near Joyce Station. The service was excellent, especially from JARIA who was very polite, quick, and attentive to detail. She made sure everything was just right and added a warm, welcoming touch to the visit. The place was clean, and the sandwich was fresh and delicious. Definitely one of the better Subway locations in the area!

Thank you, Best Subway in Vancouver, 🔥“

“I visited this Subway location late at night, and I had a great experience. Arjan was very friendly, professional, and provided excellent customer service. The restaurant was clean, and proper hygiene standards were clearly maintained. He made my visit pleasant and welcoming. I would definitely recommend this location to others because of the great service and attention to cleanliness. Thank you, Arjan, for the excellent experience!“

“I shouldn’t really eat here because I am a celiac but the girl working behind the counter today around 12:30pm was so so friendly and accommodating to me! Used fresh gloves on request and gave me veggies from the fridge so I could reduce the risk of me getting sick from there! Thank you kind Lady (:“

“We needed a quick late night snack and the meatball sub hit the spot! We like different items on our sub and the employee was kind enough to give us pricing on a foot long rather than two 6” and saved us some money. Food was well made and the store was clean. Very nice gentleman working.“

“Stopped by Subway and had a really good experience. Komal was working alone and still handled everything so well — super friendly, fast, and patient. The place was clean, the food was fresh, and my order was made just right. Big respect to her for managing everything smoothly. Will definitely come back!“

“I was served by a staff member named Aman, and he was absolutely wonderful. He prepared our subs exactly the way we wanted, paying attention to every detail and ensuring all our requests were accommodated. Not once did he seem inconvenienced or hesitant—he handled everything with a smile, professionalism, and a calm, friendly attitude.

I was genuinely impressed by the quality of service he provided. Employees like Aman make a huge difference to the customer experience. He is a great asset to your team, and I hope you continue to hire and retain staff who demonstrate the same level of care and dedication.“

“Had a great experience at Subway! Sandeep and Dristhi served me really well. They were friendly, polite, and provided excellent customer service. My order was prepared nicely and everything was fresh. I really appreciated their welcoming attitude and quick service. Great job, Sandeep and Dristhi! 😊 Highly recommended!“

“The person working the counter was super friendly and helpful. The food was great! Unfortunately no spots to sit with a family so we separated. Also no automatic door or space for a wheelchair. Watched another individual come in with a wheelchair who had to wait for someone to offer them assistance in entering.“

“Jasmeet provided excellent customer service. Even though the store was already closed and everything had been shut down, she kindly opened the door for us and helped us with a positive attitude.Her friendliness and dedication are truly appreciated. Thank you, for the outstanding service!”“

“After a long shift on my feet, I stopped in to grab a sub for myself. Rajan provided outstanding customer service with a professional and friendly attitude.

My sub was made perfectly, with a generous amount of meat and fresh salad. His welcoming personality made the whole experience even better.

Highly recommended! 👌“

“Visiting from Montreal and decided to grab food from this Subway during my trip. The store was very clean, the food was fresh, and the service was quick and friendly. Alisha did an amazing job managing the place and made the whole experience feel welcoming and comfortable.“

“This Subway location is one of my favorites. The owners are very friendly and always make you feel welcome when you come in. The place is consistently very clean and well kept which I really appreciate. The sandwiches are always loaded with fresh veggies and the ingredients taste great every time I order. You can tell they take pride in the food they make. I definitely recommend stopping here if you want a tasty sub and great customer service.“

“We were visiting from Texas and were staying right around the corner. After a long day of exploring, we just wanted something fresh and quick. Paul greeted us with friendly conversation and genuine interest in where we were from. Food was fresh and good. So nice, we came back twice!“

“Great customer service, generous with the ingredients for the sub. Ordered deal of the day, a footlong meal with cookies and drink Store opens 24 hours, washroom well cleaned, dine in area are spacious and Lots of parking. One of the biggest subway store I have ever been.“

“I haven't been to this branch in a while, and was served by Inder. I was accompanied by a friend, and we ordered three footlong sandwiches. She ordered her usual tuna, I tried the bourbon brisquet, and we left with a steak & bacon. The subs were fresh, delicious and carefully made. Overall, a very pleasant dining experience! I wouldn't hesitate to return here in the future 8)“

“Overall, this is the best Subway experience in Vancouver. There is a pretty girl named Parneet who always welcomes customers with a smile. Sandwiches or snackwiches made by her are never messy. This has been my favorite spot for a few months now. #eggandcheesesnackwich“

“Parneet kaur is known for her warm and friendly nature, always greeting customers with a smile and ensuring they have a great experience. She is highly professional, patient, and caring, making her a favorite among both customers and colleagues. Her ability to handle even the busiest hours with ease and efficiency is truly commendable.“

“The manager at this location does an excellent job. She's detail oriented and notices customers who come regularly by actually recalling their orders! Lastly, if there is ever a mistake or issue with an order, she's quick to fix it and ensures your experience at the store is positive.“

“I had a great experience at this Subway location. Raman provided excellent customer service and was very friendly, polite, and helpful. My sandwich was fresh, delicious, and made exactly the way I wanted. Thank you, Raman, for the great service! I’ll definitely come back again. Highly recommend!“

“There are number of times i eat from subway. but today i really want to put review about a employee her name is ashmeet she is so helpful, sweet and humble. first time i try wrap i always eat sub. she helped me to select and guide me about sauces according to my taste. All in all i really like her addication towards work and her smile make comfortable to the customer❤️.“

“I’ve been coming to this Subway since I was a kid, and it’s always been a consistently great experience. It’s one of those neighborhood spots that feels familiar and welcoming every time you walk in.

The owner Sunny is incredibly kind and professional — he genuinely cares about his customers and it shows. The store is always clean, organized, and well maintained, which is something I really appreciate. The sandwiches are fresh, made carefully, and always taste great.

It’s rare to find a place that stays this consistent over the years. Supporting a local owner who takes pride in his business makes it even better. Highly recommend this location if you want friendly service and a solid, tasty sub every time!“

“Excellent service! The staff member named Sahil was incredibly friendly, patient, and professional. He made my order perfectly, worked quickly, and had a great attitude. It’s rare to receive such amazing customer service. Thank you for making my visit so pleasant. Keep up the great work!”“

“Really enjoyed the Veggie Delite meal at Subway. The sandwich was fresh, crunchy and packed with a good variety of vegetables. The combination of lettuce, tomatoes, cucumbers, green peppers and onions was simple but tasty, and the Italian Cheese bread was fresh and nicely toasted. A light, refreshing and satisfying vegetarian option—especially good when you want something quick without meat.“

“Tried this location for the 1st time. & had my 1st ever bowl from Subway which was the peri peri bowl. It was TASTY! The ladies were nice, the woman helping w/ my order was attentive, and kind to say the least. They even went out of their way to give suggestions/alterations or the bowl :)
Would visit again, if I pass by.
Thanks!“

“Superb service, Came in super hungry, left genuinely impressed. Sourab service was sharp, efficient, and above expectations. Subway is lucky to have someone this dedicated employee!!

1st employee I intracted with was Sukhman service was not that great I would say. Just a feedback for more improvement if possible 😀“

“Stopped by yesterday and had such a nice experience 😊 Komal is always so kind and makes my sandwich just the way I like it. The other girl working with her was really nice too! Great service from both of them 🥪✨“

“Vansh was super friendly and made my sandwich so delicious!! Running the place all by himself and made a friendly atmosphere. Cleanest subway I’ve ever been to big thanks to him specifically!! Will be making this my new lunch spot!!!“

“I can’t say enough about the amazing food, but this subway is one of my favourite forever togo place. Every ingredient feels fresh, and the flavour combinations are outstanding. From the perfect crunch of the veggies to the savory sauces, it’s pure comfort in every bite. Thank you guyz for always giving me the best food. ❤️“

“I was served by Gurpreet today, and she was incredibly friendly and welcoming. She made my sandwich perfectly—it was fresh, delicious, and prepared with care. The dining area was also very clean, which made the experience even better. Great customer service overall. Highly recommend this Subway location!“

“We’re had a today special there , it’s reasonable price compared to others , and it’s nice and clean there , Also the staff there Harsimran are really welcoming and patient with our requests. Nice experience. Will definitely go back there .“

“It's 5:56 pm Ap. 12. I came here for dinner.
The same two people are on same shift as before. Same yelling very loud both times. Tables and floors are a terrible mess. I don't come here to hear yelling. I had to ask several times to not yell so loud. I asked if they could wash a table down for me
He says why don't u sit here. Little tables across from food. I said no. He gave me a sigh. Please don't let these two work together. I asked her to clean the area up. she goes I don't start till 1 min. In the mean time an hr. Later they're still yelling still no clean tables I had to wash one down. My families coming within half hr. for my bday. Tables floors still a sticky dirty mess. My friend and I left last time because of the yelling. I'm a dedicated regular customer here. I really don't want to stop coming here. But sadly I will. I took photos of the terrible mess if you'd like them.“

“I had a great experience at Subway. Komal was very friendly, polite, and provided excellent customer service. She prepared my order with care and made sure everything was exactly the way I wanted it. Her positive attitude made my visit enjoyable. Thank you, Komal, for the amazing service!“

“Staff and sub is a 10/10. My friend had the best subway meal ever of her entire life. It really hit the spot. Shout out to the guy who made our sub- he also works two jobs, good for him, so hard working . Idk his name, but he added the cherry on top. Please visit this subway for all your subway needs
- simran (it’s her 20th birthday)“

“had a wonderful experience at Subway! The staff were friendly, patient, and made my sandwich exactly the way I wanted. The ingredients were fresh, the bread was soft, and everything tasted amazing. The store was clean and well organized, and the service was quick even during busy hours. I really appreciate the great customer service and attention to detail. Definitely one of my favorite places for a fresh and healthy meal. Highly recommend!“

“I am here for a concert that doesn’t allow steel water bottle next door at Rogers Arena and the concert last till 11pm/12am. I couldnt felt more welcomed by Navi- a staff with a great smile, letting me to leave it in the store till I come back. Even going beyond give me a bag to put in. I havent tried the food here yet but I know full well customer service here is absolutely superb. Will come back to try the sub for sure after the concert!! Thank you Navi!!“

“Seems they are under new management and I have seen many improvements in the quality! They have consistent hours now and you can order on the app (it used to rarely be available) The staff are friendly and they sometimes throw in a free cookie! Nice to see such an improvement!“

“I came into this subway today and I have never been to this subway but every time I go to a different one there is always something wrong. I came in and ordered my sandhwich and a drink Ranjit was helping me out she was kind and had a positive attitude, she gave me recommendations when I didn’t know what to get, Ranjit was talking to me while my food was in the oven and she was really kind. Thanks to Ranjit I had a great experience and the food was amazing.“

“If you’re a foodie like me, you’ll love this place! The menu has a fantastic selection of dishes, and we loved everything we tried. We only had good comments about the food. I can’t wait to come back again!” Thanks And thank you very much Manpreet girl ,you explained it to me and gave me a good meal 🥘 thank you so much!“

“Best subway downtown with sub of the day offered and they are pet friendly. They also humbly don't prompt for tips even though they deserve it. Owner must be paying them decently. I never go to the other nearby subway along Alberni even though they r closer to me, because they r the opposite of all these positive points I jus mentioned. Thurlow subway all the way!“

“I came to put a review here and while reading these other reviews i am shocked as i experienced complete oposite of what some of these reviews state literally every memeber of the staf was super sweet and helpful i was confused while ordering and the girl attending me even suggested me what i should order there was quite a line but the girls working there patiently took my order and that was quite a low cortisol moment for such a busy day lol 💯 will definitely go back 10/10“

“Today Had a great experience at Subway! Khushpreet was very friendly, welcoming, and provided excellent customer service. She was polite, attentive, and made sure everything was prepared exactly the way I wanted. She also has such beautiful eyes and a genuinely pleasant personality. Great service overall I’ll definitely be coming back!“

“Beyond excellent service. Best subs I've ever tasted. The staff there is just amazing. Very nice, polite & courteous. The girl who served me, Harpreet was really good and met all the requirements of exceptional customer service. 👍👌“

“I had a great experience at this Subway location. The restaurant was spotless, well-lit, and had a pleasant, welcoming atmosphere that made it comfortable to dine in. The food was very fresh—the bread was soft, and the vegetables were crunchy and vibrant. What really impressed me most was the staff. They were extremely kind, patient, and efficient, and they prepared my sandwich exactly the way I wanted. It’s not often you find such excellent service and a friendly environment at a fast-food restaurant, so I will definitely be returning.“

“KARAN was an awesome, freindly, hard working girl. Both ladies working g tonight were nice . They make me want to come back more often .
Good workers. I think I would like to hire them as cleaners in the sevice company I work for . 👍🤫😎“

“I usually get the foot long pretzel I would recommend that with honey mustard there pretty consistent with the same delicious taste

Vegetarian options: There's the cheese foot long dipper also my favorite the pretzel plus two order by number sandwiches as well as all the cookies

Dietary restrictions: A lot of the sandwiches have meat

Wheelchair accessibility: It's all one level and is pretty open“

“One of the best Subways I’ve been to in my life! The 2 male staff I have been helped by on different occasions are friendly and put in a good amount of veggies. They don’t try to rush when it gets busy and they ask how my day’s been when it’s a bit slow.“

“One of the best subways I have visited. I always order meatballs on flatbread. The girls working during lunchtime are the most efficient staff. I highly recommend this place and appreciate the service of the ladies who serve me the sandwich on every visit. Kudos to the team“

“Convenient location just across from Pacific Central Station, Indian girl behind the counter was polite and straightforward, food was perfect. Reason for 4 stars was the bathroom being out of order (typical for downtown Vancouver), and the tables not being cleaned from the last customers, just swept the crumbs off myself, lol.“

“Purchased 2 footlongs. Komal made it and they very extremely delicious. I loved it. But it was taking long as there were 7 to 8 people waiting behind me. As she was the only one working at that time. Many people were waiting but the store should hire some more people. Should not exploit one person with this much of work. But anyways she was very patient and did her job very well.“