“Service was great, food good, but the place was a mess and there was no heat. It must have been -5 in the KFC. Staff were wearing parkas and scarfs and I could see my breath. 7-up tasted like water. I recommend drive through lol. Maybe don’t go in ✌️.“
“After staying away from KFC due to previous negative experiences, decided to give it 1 more chance. Went to Langford location at around 6pm on a Thursday night. You can tell the crew here loves their job, they take pride in service and the food is delicious. Ordered chicken, fries and coleslaw, the chicken is not greasy nor overly salted, was lightly battered yet tender and crunchy. It was amazing, rivals gourmet chicken places like chicken 649. The fries weren't greasy either, nice and fried on the outside yet fluffy on the inside. Perfect seasoning on the fries. The coleslaw is fresh, and tasty unlike my previous experience where it was slimy at the Douglas location. We dined in and the crew even came over and asked if everything is up to expectations, the kind of service you expect in a sit down restaurant. You can see in to the kitchen and it is clean and well organized. The crew jokes and communicate with each other, and seem to enjoy working together. Don't know if it's good management or just generally a good crew. Only complaint I have is that I ordered 16 pieces but only receive 14 pieces ( I counted it due to missing pieces at the last visit to Douglas location). The crew was apologetic and gave me 3 more pieces ( don't know if it's KFC's policy to give less or what?) Too bad I don't live close by, or else I will definitely be back all the time.“