El Pollo Loco
$ • Mexican, Fast Food, Chicken ShopAbout El Pollo Loco
Customers' Favorites
Double Chicken Tostada Salad
Double Chicken Avocado Salad
Taco Complete Family Combo
Ultimate Chicken Bowl
Chips and Guacamole
Pollo Bowl
Tortillas
Burrito
Tamale
Corn
El Pollo Loco Reviews
201 ratings
Share your opinion about El Pollo Loco
Very nice and clean restaurant
The food is very good also the first time expirience
Food is delicious, they constantly mess up orders by simply not following instructions. Staff is nice when you are there just wish they could have better order accuracy. Atmosphere is your typical fast food restaurant don't really call it atmosphere.
Hours
| Monday | 9:30AM - 10PM |
| Tuesday | 9:30AM - 10PM |
| Wednesday | 9:30AM - 10PM |
| Thursday | 9:30AM - 10PM |
| Friday | 9:30AM - 10PM |
| Saturday | 9:30AM - 10PM |
| Sunday | 10AM - 9PM |
El Pollo Loco is a restaurant that offers a mixed experience for its customers. While some customers have enjoyed the food, especially the tostada and the friendly staff, others have been disappointed with the inconsistency of the meals. Some have experienced issues such as dry and overcooked chicken, missing sides, and forgotten utensils or sauces. However, the restaurant is praised for providing a healthier alternative to typical fast-food options, particularly for families with young children.
Recent reviews highlight great service, with specific mentions of staff members like Aisha, who has a wonderful energy and remembers orders, and Cameron, who is kind and helpful. The double chicken salad with avocado, lettuce, and cheese is noted as delicious, and the cinnamon churros are described as spectacular. Customers appreciate the quality-price ratio, with meals for six people at $75, reflecting good value compared to other locations. The attentive staff, who also understand Spanish, contribute to a nice atmosphere. Overall, the reviews suggest that the quality and experience at El Pollo Loco can vary depending on the location and individual visit, but many customers leave satisfied and eager to return.