El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
8200 Stockdale Hwy Suite J, Bakersfield
(661) 831-9443
About El Pollo Loco
Customers' Favorites
Double Chicken Avocado Salad
Double Chicken Tostada Salad
Original Pollo Bowl Combo
Chips & Guacamole Large
Chicken Taco Al Carbon
Pollo Loco Soft Drink
Double Chicken Bowl
Tortilla Soup
BRC Burrito
Taco Salad
El Pollo Loco Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
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El Pollo Loco is a popular restaurant that offers a mix of experiences for its customers. The staff is known for their friendly and welcoming attitude, often greeting customers with a warm "welcome." However, the quality of the food can be inconsistent, with some customers reporting dry chicken and small portions. There have been concerns regarding food handling practices, as some employees have been observed wearing gloves but touching various surfaces before preparing food. The takeout service is generally convenient, but there have been instances of order mistakes and rude staff. Customers have also mentioned difficulties in ordering at the counter, especially for older individuals unfamiliar with automated menus. Overall, El Pollo Loco provides a decent dining experience, but customers should be mindful of potential issues with food quality, order accuracy, and staff interactions.