El Pollo Loco

$ • Mexican, Fast Food

Hours:
41383 Big Bear Blvd, Big Bear Lake
(909) 866-1019

Ratings

Take-Out/Delivery Options

Tips

Reviews for El Pollo Loco

went there on Friday night The food I got was delicious I wish they had the tomato salsa which the one in my town had but I can understand they were very busy and they were out of it or don't carry it I got the two-piece chicken meal with the mac and cheese and beans and I also ordered a side of mashed potatoes and had their creamy cilantro sauce which was always delicious everyone was friendly just took a little bit to get served but that's we expected when they're busy

Some days the chickens taste juicy and nicely cooked and other days the chicken tastes dry and old. I'm not sure if my food was refrigerated and microwaved. Every time I order large family meals, I ask for extra guacamole sauce and half the time I'm getting like 3 sauces or large chicken meal. Are the employees doing this on purpose or what? I thought i was clear on extra guacamole sauce and tortillas I'll pay extra but give me extra dang.

Nice guys working there. A friendly bunch, all of them. However, it was dark as the lights weren't on until after about being there for 15 minutes. I don't know if it's a Big Bear thing or specific to their site but I don't like that you have to ask for everything, napkins; lids, straws, etc. I wish everything would be out to get on your own as normal. Also, we had to ask them to clean our table as none of them in the restaurant had been wiped. Food was good as expected.

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Hours

Monday 10:30AM - 8:30PM
Tuesday 10:30AM - 8:30PM
Wednesday 10:30AM - 8:30PM
Thursday 10:30AM - 8:30PM
Friday 10:30AM - 9:30PM
Saturday 10AM - 6PM
Sunday Closed