Rubio's Coastal Grill

Name: Rubio's Coastal Grill
Address: 2604-A El Camino Real, Carlsbad, California, 92008, US
Telephone: (760) 434-6298
Price range: $
Rating: 3.4

$ • Mexican, Seafood, Salad

Hours:
2604-A El Camino Real, Carlsbad
(760) 434-6298

Menu Order Online

About Rubio's

Rubio's Coastal Grill is a popular restaurant chain that offers a wide range of coastal-inspired dishes. While the overall experience at Rubio's can be great, the management and service quality can vary across different locations.

One customer had a disappointing experience at a particular Rubio's location, where they had to wait 15 minutes to pick up a to-go order that was already prepared. The employee who took their order seemed inexperienced, and another employee on break did not assist in handing over the order, leading to a cold and delayed meal.

In contrast, another customer had a positive experience with the customer service at a different Rubio's location. The staff was particularly patient and accommodating towards an elderly customer with special needs, taking the time to assist him and answer his questions, even apologizing to the other customers for the delay.

Regarding the food quality, one customer noted that the portion size of the fish in the beer-battered fish tacos seemed to have decreased, and the gourmet shrimp taco had fewer shrimp than expected. However, another customer praised Rubio's for offering the option to switch to keto-friendly tortillas, which they found to be a tasty and low-carb alternative.

Overall, Rubio's Coastal Grill appears to offer a varied menu with customizable options, but the quality of service and management can be inconsistent across different locations.