“Holy smokes this place deserves all the stars. First, shout out to the two girls who helped us. They were not only incredibly kind and patient, they were super helpful. They were the girls working the register and the other making sandwiches at the counter. Thank you both for your help! Now the food- the hoagie bread is fresh and flavorful. All four of us loved our food. I ordered the veggie hoagie hot- probably the best veggie sandwich I have ever had. Mushrooms, peppers and onions sautéed together topped with thick avocado slices. Can't wait to come back and try the pretzel and chicken parmigiana along with many others that caught our eye. They also sell some east coast comfort snacks like Tasty Kake which my fiancé had to have. Sadly, it's the only thing I was able to get a picture of because we demolished our food. Ambiance is nostalgic, old deli with signage and a TV. They have both indoor seating (about 3 or 4 small tables) and outdoor seating on the covered patio. Parking is plentiful with the private lot with minimal street parking.“
“Although I already have a favorite for Philly Cheesesteak sandwiches this place is a close #2. Their food is tasty and they have my favorite kind of chewy ice. That in itself is reason for a good review. I do like Charley's... yummy...crunch crunch!!“
“I understand the topic of bad customer service these days has been beaten to death in the news and social media but this Philly’s location really took the cake.We went to pick up our phone order tonight and the young lady who charged us and handed us our bag was so unbelievably rude.My husband and I were very polite and for whatever reason got three eyerolls out of her in our 60 second transaction.We walked back in immediately because something was missing from our order and she acted like it was OUR fault. She gave it to us with an extra eyeroll before we left. We must have been inconveniencing her.Food here is fantastic, and that deserves at least 4 stars in my opinion, but I will not return to this location.“
“I love Charley's, the staff was really helpful and friendly. Thank you again to the two staff members who were there on 1.20.24 during the afternoon. They made my experience that much better because the two worked well together, and they looked like they enjoyed their job, which is always a plus for me when I go out and eat in at a restaurant. I would definitely recommend this location to everyone. I like the classic philly cheesesteak, but today I tried the chicken philly steak since it was on special, and it tasted great. This location offers a military discount for those vets out looking for good discounts when eating out. It is located in the Azelea shopping center in South Gate so there is plenty of parking.“
“Okay so I went a little awhile ago and this place made me really mad !!!! There was so many young kids working here that didn’t greet customers and had a lot of attitude!But today I went in and it looks like they might of gotten new staff!!! My experience today was the best I walked in and immediately I was greeted by 2 gentlemen & 1 lady !! Then one of the guys immediately took my order very polite!!! Then the cook the guy made sure my order was at perfection before closing up my order he made sure if I wanted any dressing or anything else !!! And the lady was very polite and nice as well !!! This place is now my favorite !!! Thank you all for this experience today !!!!“
“Like why are ratings so bad? The Steak Escape at Los Cerritos Mall was an excellent experience. In fact, it reminded me of childhood when mall food courts were a thing and you'd all be up in here on a Friday or Saturday with yo frendz trying to ration the $5 dollars yo momma gave you and yo allowance. Steak Eacape woulda been over my budget back then but here i am an adult living my best life. I ordered the Grand Scape small (8" - $8.99 - pricing may be different). It comes with steak, onions, mushrooms, green peppers + provolone. It also comes with lettuce and maybe other vegetables. Maybe. Whatever the case, this was good - definitely not the fatty experience I was anticipating, but deliicous nonetheless. Most mall cheesesteak experiences involve lots and lots of veggies which I find quite weird because sans mall, cheesesteaks can be veggie free. The meat was quite tender. While it could have stood for more flavor, I didn't mind it. The cheese offset the lack of flavor so at the end of the day, twas a win for everyone. Whatever it may be, Steak Escape made for a very great nostalgic escape and delicious meal.“