El Pollo Loco
$ • Mexican, Fast Food
Hours:
6981 Schaefer Ave, Chino
(909) 313-0433
Customers' Favorites
El Pollo Loco Reviews
I ordered the new salad with double chicken, it looked delicious. I poured all the dressing and mixed it all up. The first 2 bites were pretty good but the 3rd one had a piece of chicken in it. The chicken was hard and dry. (Not at all the typical moist EPL chicken.) Thinking it was only a few, I began picking out the hard dry ones but it was all like that... gross! I took it to the counter and showed the girl, she waived over the Mgr. He looked at it, said NOTHING, walked over...read full review
The customer service was good, and if you are looking for a high protein, affordable meal, then the $5 bowl is for you! It's been a min since I've been to an El pollo loco. This is actually a newly built location, so I was a bit surprised at how hot it was inside. When you pay at the cashier, the A/C is above you, but when you sit at a table, there is none around. It was very uncomfortable eating inside a hot restaurant, to say the least, I would not consider coming back to this...read full review
Ratings
Hours
Monday | 10AM - 9PM |
Tuesday | 10AM - 9PM |
Wednesday | 10AM - 9PM |
Thursday | 10AM - 9PM |
Friday | 10AM - 9PM |
Saturday | 10AM - 9PM |
Sunday | 10AM - 9PM |
I want to give this place a decent review but unfortunately they are consistently serving below quality chicken. It's always dry. But because they are a newer chain open closest to me I keep going back hoping it will get better. The service is quick and the girl in the drive thru tries her best to make sure my order is correct and is always accommodating.