Benihana

$$ • Japanese, Sushi Bars

Hours:
2074 Vallco Pkwy, Cupertino
(408) 253-1221

Ratings

Take-Out/Delivery Options

Tips

Reviews for Benihana

We had a reservation for 10 people at 5pm that had been placed weeks in advance for my daughter's 7 year old birthday. Upon arrival of our whole party promptly at 4:55pm, we were told we would notified once our table was ready. At 5:15, our table was still not ready and we were then told they did not have enough stuff for us to be seated. The hosts were lacking in customer service as they told us, "We can sit you down at a table, but no one will serve you because we are short-staffed"....read full review

Waited for an hour to sit with a reservation, waited another 45 min for chef. It was very dirty on the floor. This used to be our place to go for occasions. It has gone way downhill and I’m not sure we will be back. Hoping someone takes this as constructive criticism rather than a complaint and addresses the issues.

I read several Yelp ratings mentioning that they had to wait one hour beyond their reservation time but thought that it was just a hiccup and still decided to make a reservation for our son’s birthday: bad idea!!! Friday night reservation for 8 pm: when we arrived, we were told they were 30-45 minutes late. We got to sit after one hour and left the restaurant at around 11 pm. What is incomprehensible is when at 8 pm, I looked at other options on OpenTable, I saw that I could...read full review

More Reviews(939)

Hours

Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 11PM
Saturday 11AM - 11PM
Sunday 11AM - 10PM