Wendy's in Fairfield

“A little off the freeway if you don’t live in Fairfield like us, but was so worth it. Fresh, delicious, carefully prepared and wrapped. I’m not a big eater but I finished an entire Dave’s single and frosty. And then kept taking bites of my husband’s food. Husband forgot our card and girl came running out with it before we pulled into traffic. Will def be on our places to stop now. 👏“

“Was lightweight disappointed with the drive thru clerks lack of customer service for my 3 year old daughter! She throughly enjoys going through the drive thru not only bc she loves French fries but more so I believe, she loves saying “hello & good bye” to the clerks taking our money & giving us our food! To her, LOL they’re probably one of her favorite people (aside from me of course lol) bc they serve us her favorite little snack! To my surprise when I rolled down her window so she could say hello, he ignored her. I know this bc when she growled & I looked at her in the rear view mirror & she had a confused look on her face (bc usually wherever we go the person at the window lights up & says hello!) so I told her to say hello a little louder maybe he couldn’t hear you! So she LOL screamed “ I said hello” as he was handing me the fries & he again he said nothing & shut the window! I told her he still probably couldn’t hear her bc he was busy working & quickly distracted her with the French fries! I can’t lie I was more then a little frustrated & disappointed that when: we chose Wendy’s out of all the fast food restaurants in that area, when we live in Vallejo but were just passing time/passing through waiting for her mom to get off, & I asked her where she wanted to go (McDonald’s, Burger King, or Wendy’s) and she chose Wendy’s all for terrible service to her! Needless to say we won’t go to that Wendy’s again! Some restaurants, markets,& shops at times don’t realize how BIG some of the smallest details can be, & how they make a huge difference for us parents but more importantly can give a bad impression to a possible little-future-lifetime-customer in our daughter…..“