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Customers` Favorites
Customers` Favorites
“I really enjoyed the Bionicos there super good !!“
“This place is amaizing since the begging, Irma the owner is a super friendly person and the raspados and Nachos are the best, we are customer since the beginning and our favorite place“
“We were in the area decided to pass by and it was delicious....“
Customers` Favorites
“My kid and I absolutely love the cookies here! They taste fresh and amazing.
One female team‑member gave us outstanding service. She was so friendly and warm‑hearted, it really made my day. Unfortunately I didn’t catch her name.
Great experience overall, we will keep coming back!“
Customers` Favorites
“The two ladies working in there were so sweet. I had purchased gift cards days before and forgot to get the sleeve. They were so helpful and told me to take the ones I needed. I decided to go ahead and use my 800 points and get a mini sleeve of cookies. I had got the two cookies that my husband requested and the one celebration cookie that I really wanted to try. I was just told they ran out of the mini celebration cookie, so they instead gave me a full-size. I truly appreciate how kind they were because they knew how bad I wanted to try it. I will definitely be coming back to this location. The cookies were delicious and the excellent customer service meant a lot. Little things like this go along ways and those ladies don’t know how good they made me feel. I am currently five months pregnant and so the cravings were real lol. Thank you 😊“
Customers` Favorites
“absolutely love this place! The store is always clean and well-organized, which makes the experience even better. The staff is consistently friendly, welcoming, and quick to help, which I really appreciate. You can tell they take pride in what they do. The cookies are always fresh, soft, and high quality with great flavor every time I visit. Definitely one of my go-to spots when I’m craving something sweet!“
“The ice cream here is amazing! I've tried the Monkey Business and Salted Caramel Truffle, and both were delicious. My husband absolutely loved the Hurricane Health, which unfortunately is no longer available. Since then, he's tried the Butterfinger flavor, and it's become another favorite.
You can definitely tell this is real, handmade ice cream because it melts so quickly! If I don't plan on eating mine right away, I actually put it back in the freezer for about an hour so I don't lose a single delicious drop. That's one of the things that makes it feel so fresh and homemade.
The only reason I'm giving 4 stars instead of 5 is because the customer service has been a bit inconsistent. My first visit was met with excellent, friendly service, but my most recent experience felt more transactional than welcoming. It may have simply been due to the heat or a busy day, as we all have those moments.
One suggestion I have is regarding phone orders. When I called to place an order, I was told I would need to either walk in or order online. I truly miss the days when customers could place orders over the phone. My 81-year-old mother-in-law loves Handel's ice cream, but she's hesitant to order because she's not comfortable using online ordering. Since Handel's has been serving customers since 1945, I imagine there are many long-time loyal fans who may not be as computer savvy and would appreciate the option to place an order by phone. Just something to consider.
Even with that suggestion, I want to thank the staff for providing the community with such great ice cream. We truly enjoy supporting this establishment and would love to see it continue serving the community for many years to come. We'll definitely be back to try more flavors! 🍦“
Customers` Favorites
“Ube Ice cream taste amazing. I love that they put Nutella on the inside of their cones. It is so delicious.“
“Would definitely recommend this business. Excellent customer service with quick response. Able to accommodate orders with short notice. And the cake pops were DELICIOUS! They held up in the mail and enjoyed by my zoom baby shower guests. Thank you!!!“
Recommended
Customers` Favorites
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“For the most part this store is great. There’s been a few times they’ve rushed and the items haven’t been up to par or the service hasn’t been great but over all we continue to return because the good continues to be greater. Definitely ask for Cashew if there, she’s amazing!“