Customers` Favorites
Customers` Favorites
“Super incredibly nice staff. Came at the tail end of the dine in hours and they let me still take my time with my order. They were kind and helped me pick what I wanted. (And let me try some sauces to pick which final burger I wanted) Truly the best Jack in the box I’ve been to, at least better than all the San Diego ones. Clean space, clean bathroom. Nicest folks you’ll meet in food service. I’ll definitely come back next time I’m driving up and down the 5.“
Customers` Favorites
“My husband and I felt it was necessary to submit a negative customer satisfaction survey for this location due to receiving two orders that were missing items and sub-standard customer service when we returned to the restaurant to retrieve them. We had requested a call back for this experience and within 24 hours a general manager was in contact with my husband and made great effort to apologize for our inconvenience and for the not-so-customer friendly interaction with the employee that assisted him. I appreciate that they actually considered our survey and took the time to contact us and did a great job of ensuring that we weren’t left with such shameful experience. We go this restaurant often since there aren’t very many options in our neighborhood, and it was the first time we had an issue to this degree there. There have been less significant problems, but this one was more impactful. We seriously considered not returning, but now that we have been shown that we as customers matter and our experiences matter, we will give them another chance.“
Customers` Favorites
“nice people good service“
Customers` Favorites
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“This is the bombest Carl’s Jr in all of Cali.
I love Carl’s already, but I swear this one is a real treat when you’re steaming back up from LA. You can expect to have a bit longer wait time than standard Carl’s experience. They get inundated in waves of travelers. But that’s ok for me.. you don’t go to Carl’s for quick service anyways. (McDonald’s can get you in and out with a dumpy burger if that’s your vibe.)
This Carl’s is 10/10. The food is fresh and very well prepared. Treat yourself here if you can.
There’s space to park your rig too if you need it.
The employees are nice and patient too. They were playing Mozart in the sun room area of the dining room. Pretty sweet. It’s a premium Carl’s experience.“