Wendy's in Huntington Beach

“Dined in. Freshly fried spicy chicken Asiago meal and hot crispy fries. With fast food it should be like this all the time but Wendy is not immune to inconsistent days and time when stuff just sits precooked tasting dry stale and sad. All fast food should just change and make food on order. Today it was a good day Sunday @11am food was fresh hot and delicious“

“Late night in the drive thru and I ordered a 4 piece chicken tenders. I was told it would take 8-9 minutes as they are cooked to order. I was fine with that and pulled around to wait in the front after paying at the window. Approximately 27 minutes later, I was still waiting so I called the store and the employee explained that there was a mistake on their part and if I pulled back to the window, they'd refund me and comp the order. We're all human beings and we don't always get it right. Nobody's perfect, right? Thank you to Kim who was very proactive in explaining the mistake, apologizing and making it right to the best of her ability. I really appreciate the good service and I hope a manager sees this and has the good sense to recognize her for this and use her as an example of what good service looks like!“