Cold Stone Creamery

$$ • Dessert, Ice Cream Shop, Frozen Yogurt

4957 Katella Ave E, Los Alamitos
(714) 229-1860


Take-Out/Delivery Options


Reviews for Cold Stone Creamery

I ordered a cake for my son and went to pick it up at the scheduled time. I was told there was no order and the online system did not receive my order. However, the online system still took my money. The guy behind the counter put the manager on the phone and all she told me was sorry. It was'nt until i expressed my grievance of no cake yet my money was taken did she offer to give me a basic cake. I informed her I could come back the next day for the cake I orderd. There full review
I went to pick up my cake I'd ordered for my son's birthday. I was told there was no cake and the online service messed up. However, the online service still took my money. The guy behind the counter had called his manager and put her on the phone. All she said is sorry and it was'nt until I complained that she offered me a basic cake. I agreed to come back the next day for the cake I ordered and paid for. No compensation for my time and poor service. Fortunately I was full review

Love, love, love this ice cream! The different flavors are to good to be true. I'm specially found of their Hot fudge sundaes, strawberry-banana, and the peanut butter crunch! The service is great, always smiles and eager to serve. Say hi to Joan for me!

More Reviews(55)


Monday 12 - 9:30PM
Tuesday 12 - 9:30PM
Wednesday 12 - 9:30PM
Thursday 12 - 9:30PM
Friday 12 - 11PM
Saturday 12 - 11PM
Sunday 12 - 9:30PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.