El Pollo Loco
$ • Mexican, Fast Food, Chicken ShopAbout El Pollo Loco
Customers' Favorites
Double Chicken Avocado Salad
Double Chicken Tostada Salad
Taco Complete Family Combo
Chicken Avocado Burrito
Double Chicken Bowl
Half Chicken Meal
Tortilla Soup
Pollo Bowl
Guacamole
Chips
El Pollo Loco Reviews
215 ratings
Share your opinion about El Pollo Loco
I usually don't give a review. This El Pollo gets extremely busy, so I get it, at times there will be mess ups. But when I come on a Sunday and I am the only one in drive thru, there is no excuse to mess up this bad. No dressing for my salad, I asked for avocado salsa and the girl said ok, and i didn't get it. No fork & no napkins. Yet people want to make $20 an hour for 1/2 a** work. Please management, train your employees. There is no reason you should be messing up this bad,...read full review
Excellent service, staff always friendly!
Excellent service, staff always friendly!
Hours
| Monday | 9AM - 9PM |
| Tuesday | 9AM - 9PM |
| Wednesday | 9AM - 9PM |
| Thursday | 9AM - 9PM |
| Friday | 9AM - 9PM |
| Saturday | 9AM - 9PM |
| Sunday | 10AM - 9PM |
El Pollo Loco offers a menu that is considered a healthier choice in the fast food industry, according to reviews. The restaurant is known for its clean environment and food that is served in a timely manner, even during busy lunch hours. While there have been concerns about wait times, the customer service is praised for addressing issues promptly and professionally. The chicken tacos and double chicken bowl have received positive feedback for their balanced ingredients and generous portions. The chicken is often described as tender and tasty, and the restaurant's workers are commended for their respectful and attentive service. However, some customers have noted that it can get hot inside the restaurant, making it uncomfortable to sit and eat. Overall, El Pollo Loco is highly recommended, especially when compared to other locations.