McDonald's in Palm Springs

“UPDATE: I’m going to keep my review up just so that way it can be seen, but I will update that the manager called me immediately the next day. She offered an opportunity to fix the bad experience. Unfortunately, I couldn’t make it back before she left, but I did get back there to have my meal remade. They did remake my sandwich. But I had to pay for my husband’s to be remade, which is fine. I didn’t mention his order in the original order, even though it was on the receipt. The food was extremely better . It was very clear that they were spoke to.

Every time I come here I ask for fries well done. Or extra sauce on my sandwich. They never do it. Today the young lady rung up the wrong order. When we told her she said I’ll correct it even you get to the window. When I got my food it was wrong. Fries under cooked. Even after asking. I swear less sauce instead of extra sauce. Not busy. We were the first car for a min. We weren’t in a rush. So I don’t understand why this keeps happening.“

“Tried to go inside but it was before 7:00 a.m. Unless we went through the drive thru, which is open 24 hours (nice!), we had to wait. It's a small counter with 4 kiosks to place your order. The door dashers and whoever else deliver food are a grumpy group of people when they pick up their orders. That was the only thing I didn't like about the atmosphere. When my order was ready, they brought the food out. I had to ask for a code to enter the restroom but that keeps out folks that don't normally shop there I guess. Get the food deliverers under control and it can be a much better experience at 7:30 in the morning.“

“Most of the time I get breakfast here. I wanna say for a fast paced business. The team works their tail off. I wanna say thank you to the whole team as well as to my morning crew Anthony, Morgan, Maggie,Jocelyn and Lupe. I’ve been coming here for a couple years now and they’re such an amazing team. Keep up the good work guys!!!

Teresa🤗“