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“I want to thank the entire McDonalds team on Friday March 20th at 12:30pm. We ordered 26 chicken nugget happy meals for my daughter’s kindergarten class to celebrate her 6th birthday. You all made her day very special and we can’t thank you enough. I hope you all see this, THANK YOU SO MUCH! Keep up the good work! Bless you all!“
“Very disappointed with the service at this McDonald’s. I placed my order through the McDonald’s app before arriving, and it showed that my order was ready for pickup when I got there. Despite that, I still had to stand around waiting to be acknowledged.
Even though the app indicated my food was ready, no one assisted me at the counter or directed me where to pick it up. I had to get an employee’s attention just to figure out what was going on, while drive-thru orders continued to be prioritized and moved out quickly.
If you’re going to offer mobile ordering and show that orders are ready for pickup, customers should not be left waiting and ignored inside the store. Very frustrating experience and poor customer service overall.“
“Christiana thank you for ensuring you asked if you pronounced my name correctly. Those mindfulness attention to detail will take you a long way.
Also, my son said the gentleman that served the ice cream did a great job. Quality serving of soft serve 🍦“
“This is to shine a light on employee Yolanda. I grab breakfast during the week for my son and Yolanda is always polite and upbeat. She really adds to the tone of the morning and helps sets a good vibe as I head to work and my son to high school. Thank you! We appreciate her and I hope she is valued by her colleagues and company. ✨“