Popeyes Louisiana Kitchen
$ • Fast Food, Chicken Wings, Pet FriendlyAbout Popeyes Louisiana Kitchen
Customers' Favorites
Cajun Fries
Popeyes Louisiana Kitchen Reviews
70 ratings
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Really slow service and they always have an attitude
I had good experience here. Food was hot fresh and tasty. Inside was clean and the workers were polite and nice. Convenient location for truck drivers right next to a truck stop.
Come here like once a week. It's the best popeyes in the state. Tastiest, Freshest most flavorful chicken ever! It literally tastes like perfection. The staff are also really kind and welcoming! Love seeing them every time I come in! 🥰
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
Popeyes Louisiana Kitchen receives mixed reviews highlighting significant inconsistencies in both service and orders. Many customers report incorrect or incomplete meals, such as missing items like a Ghost Pepper Chicken Sandwich, sauces, or biscuits. Portion sizes, such as the large red beans and rice, are sometimes described as disappointingly small. Drive-thru and phone service can be problematic, with attendants occasionally perceived as unfriendly and phone lines often busy.
However, the restaurant also receives strong praise for its staff's friendliness and positive atmosphere at times. Multiple reviews describe genuinely happy, playful, and courteous employees who provide superior customer service, making the experience enjoyable. The food itself, including items like the spicy chicken wrap and chicken sandwiches, is often found to be good, hot, and with substantial portions when correct.
A recurring concern in reviews is management, with one noting a potentially hostile work environment created by an assistant general manager described as avoidant and retaliatory, which may impact service. While the core menu items are generally liked, the overall experience varies greatly depending on the shift, with issues ranging from order accuracy and value to exceptionally pleasant and efficient service.