El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
211 N McDowell Blvd, Petaluma
(707) 782-0797
About El Pollo Loco
Customers' Favorites
Double Chicken Tostada Salad
Classic Chicken Burrito
Chips and Guacamole
3 Piece Combo
Taquitos
El Pollo Loco Reviews
Ratings
Menu
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Hours
| Monday | 9:30AM - 9PM |
| Tuesday | 9:30AM - 9PM |
| Wednesday | 9:30AM - 9PM |
| Thursday | 9:30AM - 9PM |
| Friday | 9:30AM - 9PM |
| Saturday | 9:30AM - 9PM |
| Sunday | 9:30AM - 9PM |
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El Pollo Loco is a restaurant that offers decent food at a reasonable price. However, some customers have expressed frustration with the service. The staff may not always listen or may have a language barrier, leading to repeat requests for orders. Additionally, some customers have reported being asked multiple times if they want to add chips and guacamole after completing their order, which can be annoying. The menu has also changed, with some items no longer available, such as black beans. The drive-thru design has also been criticized as one of the worst. Despite these issues, the service is generally okay, and customers can still get their food at a fair price.