El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
211 N McDowell Blvd, Petaluma
(707) 782-0797
About El Pollo Loco
Customers' Favorites
El Pollo Loco Reviews
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I don’t recommend the food. The food has no consistency, sometimes it’s decent but most times it’s not good or incorrect. Tonight we went there and ordered two chicken street tacos, the avocado chicken burrito and the classic tostada salad. When we got home we had two very cold shrimp tacos(not chicken), a burrito with a very bizarre crema texture and a large portion of the lettuce in the salad was not fresh at all. Additionally the cup for drink we received was covered...read full review
I’ve been a huge El Pollo Loco fan for decades, and was excited to see this one open up last year. Great food, great people, and a healthy quick meal!
Ratings
Menu
Hours
| Monday | 9:30AM - 9:30PM |
| Tuesday | 9:30AM - 9:30PM |
| Wednesday | 9:30AM - 9:30PM |
| Thursday | 9:30AM - 9:30PM |
| Friday | 9:30AM - 9:30PM |
| Saturday | 9:30AM - 9:30PM |
| Sunday | 9:30AM - 9:30PM |
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El Pollo Loco is a restaurant that offers decent food at a reasonable price. However, some customers have expressed frustration with the service. The staff may not always listen or may have a language barrier, leading to repeat requests for orders. Additionally, some customers have reported being asked multiple times if they want to add chips and guacamole after completing their order, which can be annoying. The menu has also changed, with some items no longer available, such as black beans. The drive-thru design has also been criticized as one of the worst. Despite these issues, the service is generally okay, and customers can still get their food at a fair price.