Carl's Jr.
$ • Fast Food, Burgers
Hours:
9756 19th St, Alta Loma
(909) 987-6186
About Carl's Jr
Customers' Favorites
Carl's Jr Reviews
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In a time when pricing has gone up in all of the fast-food chain's customer service becomes more important in retaining your business. I was waited on by Alonso, and I was very impressed with his customer service. He greets everyone like they are friends and provides superior customer service from the minute you enter the restaurant. I was so impressed with him I asked if he was the manager or owner. He replied no he was just an employee. He treats every customer like he owns...read full review
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 11PM |
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Carl's Jr. is a clean and friendly fast-food restaurant that many customers visit frequently, often through the drive-thru. The staff members are praised for their quick and helpful service, with employees like Andrew, Alfonso, and Esmeralda standing out for their professionalism, kindness, and dedication. Andrew is known for being attentive, patient, and working fast, always with a smile, making mornings start positively. Alfonso provides excellent customer service, greeting customers warmly and treating everyone like they own the business, ensuring a great experience. Esmeralda efficiently helps both the counter and drive-thru, even during busy times, demonstrating her helpfulness. Customers appreciate the quick service, with food being made fresh and correct every time. The restaurant maintains a clean environment and offers delicious, typical Carl's Jr. food, such as the Famous Star combo, which many find satisfying. Despite occasional issues like disabled self-service drinks, the overall experience is positive, especially because of the friendly and attentive staff. The staff's efforts in providing good customer service are highly valued and contribute to customers' willingness to return. This location continues to impress with its fast service, clean space, and friendly employees, making it a preferred spot for quick and enjoyable meals.