Patisserie/Cake Shops near Redwood City, CA

“The chocolate cream cheese cake was one of the best desserts I’ve ever had!!! Simply amazing! I enjoyed the different textures and flavors that I got with each bite. I also tried the rose, raspberry, and pistachio cake which was light, refreshing, and delicious (and gluten-free), but with a different texture than the chocolate cake. Both cakes were so unique and delightful, but I especially love chocolate - and this particular chocolate cake was absolutely phenomenal!“

“We had Chocolate & Blueberry focaccia, which was truly excellent. Also two jar cakes: Pistachio and Tiramisu. The jar cakes, like the focaccia, were very nicely made from quality ingredients. But their flavors were quite subtle, and afterward we both thought that the eating pleasure we got from them wasn't worth the calories.“

“I am visiting from out of town and stumbled upon this bakery. I purchased the fresh strawberry tres leches. Oh my goodness. It was one of the best desserts I’ve had in a long time! So so delicious. Highly recommend!“

“My son like the almond croissant. tried the plain donut..it's really delicious. ⭐⭐⭐⭐⭐“

“Yesterday I purchased the guava coffee cake and tiramisu from The Kibler Elf at the Italian Festival in San Jose. Delicious!!! I can't wait to have more of their products. Yum yum yum yum yum!“

“This place is a hole in the wall. We ordered a slice of the following: matcha slice cake, tiramisu slice cake and black sesame slice cake. Omg. Their slice cake is a bit expensive but it so worth it. My favorite is the black sesame cake. My sister in law was the matcha cake. We had to order a cake for a birthday so guess what we ordered?“

“Excellent quality. This is the Asian bakery we keep coming back to over and over again. I particularly recommend the scallion bun, I get that more than anything else, but the Portuguese egg tarts and pineapple cakes deserve honourable mention. It’s all good though.“

“Uri and Bliss were amazing. It was an unexpected celebration, and I didn’t have a pre-order for the cake. Luckily, there was a beautiful cake ready to go, and thanks to Uri and Bliss, I was still able to get it customized on the spot. Amazing customer service—thank you both for making it possible!“

“My favorite cupcake is definitely the rainbow sprinkles one — it’s so moist and delicious! The service was super fast too, which I appreciated. I’ve tried some of the other cupcakes, but they were a little on the dry side. Still, I keep coming back just for that sprinkles one it never disappoints!“

“I ordered 2 slices of cake through Lady M’s official website. When I picked it up, the box was sealed, so I didn’t check it until I got back to San Francisco — only to find out they gave me the wrong flavor. I had ordered the Dubai Chocolate but was given Sesame instead.

I immediately submitted a refund request, but after an entire week, no one followed up. I reached out through online chat, and instead of helping, the representative told me I needed to contact a third-party platform. I had to point out that I placed the order *directly* on their website — only then did they change their story and say I should call customer service.

I called and was then told I needed to email them instead. I emailed right away. It’s now been another week, and still no response.

This has been a very frustrating and disappointing experience. For a brand that positions itself as premium, their customer service is shockingly disorganized and unresponsive. I expected much better, and I would caution others against using their website

[Update]
After posting my review, Lady M’s team reached out and followed up on the issue. I appreciate that they took the initiative to make things right, and their gesture was thoughtful. While the original experience was disappointing, I’m glad they took the time to respond and resolve it.“