McDonald's in Rohnert Park

“I visited the drive thru today (7/5/25) around 2:30pm and I feel awful I didn't catch the names of those at drive thru register and food handler, but both young men were very polite and helpful. Honestly, it took me aback. In a world where I can't get good customer service anywhere, I got it at McDonalds. The cashier (with a big smile asked me how my day was, and apoligized if he misheard me becuase there was a garderned with a blower working while I ordered. He didnt miss an item, then again poliety told me to have a wonderful day, to stay cool becuase it was hot, and drive safely home) - what an absolute angel! And the food handler at the next window, had my food ready, again apologized for blower and again asked if my order was correct. He smiled ever so sweetly and brightly and wished me well with a sweet wave. I mean, this is how you make someone's day and they did! To the management team, please look at those on staff today and recongize them becauae it is a team effort to work in food service and they both had more manners and bigger smiles then I have ever seen. I'm a believer that bad news travels with a scream, but positivity travels on a whisper. They deserve the recognition.

Also, the food was on point. I usually think McDonalds is just to fill my belly, but the fries were hot and crispy, the burger was plump and not soggy. I just am in awe at the super sweet experience I had for a less than 2 minute encounter, well done team. ❤️“

“Passed by this McDonald's location in Rohnert Park, across the street from Sonoma State University earlier this afternoon. I was with two other students when visiting this fast-food place. I was part of a group that were on a field trip. I ordered a 10-piece chicken nugget large meal with large fries, and a large drink. I chose ranch and BBQ sauce for My nuggets. I don't go to McDonald's that much these days.“