“When considering the size and cost of this sub, it is a great sandwhich. I love the philly cheese subs, hot buffalo chicken, and chicken bacon ranch all on herb and cheese bread. Not a lot of seating and the parking is very crowded. The staff rotates in and out fast since its a summer job kind of place, so during lunch rush with a trainee cashier, it can take a bit longer than normal, but overall still worth the wait and difficult parking lot.“
“Jersey Mike’s truly delivers when it comes to a top-notch sub experience. I tried one of their signature subs, and honestly, I’m in love with it. The bread is super fresh — soft but with just the right amount of chew — and the meats and cheeses are sliced right in front of you, which makes a huge difference in taste and texture. The veggies are crisp, the toppings generous, and when you get it “Mike’s Way,” with that oil, vinegar, and spices, it all comes together beautifully. It’s clear they care about quality, and you can taste it in every bite. Compared to other sub chains, Jersey Mike’s stands out by miles. You don’t just get a sandwich; you get a flavorful, satisfying meal. Definitely my go-to spot now when I’m craving a really good sub. Highly recommend if you haven’t tried it yet!“
“I have ordered frequently from this place. In person and via the Mobile app. The shift manager is always prioritizing customers and emphasizing great service. I have become a regular and is quick to take a few seconds to hand me my order so him and his staff can get back to taking care of their customers. They are always kind, and very approachable!“
“I have been craving this sandwich for 4 months since I am pregnant and was finally able to have it today per my OBGYN approval. I didn't just get the best customer service , but she even gave me the meal on the house as a congratulations and to please enjoy! This sandwich was everything and more. Delicious and perfection. Craving satisfied! Thank you so much Mailene and Kate you are both amazing! #PureKindness“
“I got such great service sandwich tasted wonderful, and my only regret is that one of their staff people wears cologne which can contribute to a loss of appetite. All of the details needed to make the sandwich exactly as I like it were just as I ordered. Thank you!“
“Esme, Haven, and Javi have my hearts!!! Jersey Mikes could not have hired a better crew- give them a raise and do everything in your power to keep these lovely people! Thank you for the laughs and making me an awesome-looking sandwich that I am excited to eat.“
“I didn’t catch her name but the girl from santa cruz with tattoos helped me and my friend order since we have never been to mikes subs before and she was so helpful! Customer service 10/10 and food was amazing. I had the big kahuna which was great!“
“I've been coming here to grab lunch about once a week for a bit, staff is great though there have been a couple of times when they've been understaffed when I show up and the line starts to get pretty long. Management needs to step up on scheduling/ hiring/ or stepping in themselves to pick up the slack“
“I live accross the street and pop im regularly. I havent written a review previously because every other experience Ive had here has been pretty typical. Today I am rating 5 stars because of employee Brandon's impressive customer service. There was a problem with my order and he managed to turn the situation into a positive experience than the usual combative attitudes from other food establishments. I felt like he went above and beyond and the experience was sooo smooth. 5 stars.“
“I’ve only been to this Jersey Mike’s once before, maybe like 3 months ago to grab a small Turkey and provolone sandwich for an after/gym snack.
This time I had the chipotle cheese steak on rosemary parmesan, and added portobello mushrooms, pepper relish, grilled banana peppers, and grilled jalapeños. This is a sandwich I saw @thatcrazysubguy make on Instagram.
The sandwich was really good! It was spicy, juicy, as cheesy! It was pretty heavy to be honest, but I liked it a lot. I ordered it via the website and it was ready in 10 minutes. Super simple process and easy to grab and go once I was at the store.
Update: I went back tonight and tried the No. 9 Club Supreme. I subbed chipotle mayo for regular mayo and added pepper relish. I also had it Mike’s Way. It was really good! Definitely better than the customized chipotle cheesesteak I had before. I think the cold sandwiches are where it’s at.“
“3.5 StarsThe service was okay, but could have been better. I didn't mind waiting for the server to make the sandwich for the only other customer in front of me. She starts making my sandwich and when someone else walks in, she starts making their sandwichm even though I let her know that I am in a hurry. That was inconsiderate and frustrating.The sandwich was good.“
“Great customer service and great sandos. Wish I got their names but I stopped in to pick up an order tonight (2/16 at 8:30p) . As soon as I walked in, the woman behind the counter welcomed me, immediately asked if I was picking up and then gave me an estimate of when it would be ready. As another customer walked in, she acknowledged them and set expectations of the wait while she worked on my order. She then went over the contents of my order while she was packing it up. Living in Mission Valley, customer service is not the greatest, but we keep coming back here because everyone is so friendly and the sandos are consistent.
Also, there was a gentleman who was packing up the rugs --he found $20 on the floor by the register and immediately returned it to the customer before me who paid cash. If I could give you guys more than 5 stars, I definitely would. Thank you for the great sandos and the great experience!“
“I love Jersey Mike's with a passion, and this location never really has a line during my visits. Quality is fresh and appetizing, and service is friendly. Love using my app here for points. Location is safe and appealing.
Parking: Plenty.
Wheelchair accessibility: There is a ramp.“
“My sandwich as usual from this shop was great!! But I must comment on the wonderful service. Her name was Kayla with the bright smile and her cohort with an amazing personality that deserve kudos.......The food great ........the kindness overwhelming....“
“Every person who I’ve interacted with at the cashier is always so kind. Keep it up Jersey Mikes Murphy Canyon👍🏼 When I do pickup, sometimes the people in the back of the line get their food sooner than me when I called it in 5 minutes prior to picking it up. Not a huge deal though - I’m patient.“
“I love Jersey Mike's subs because of the fresh sliced meat and cheese and the fresh toppings. Ordering in person is easy and the staff is always willing to make changes so it's made to your liking.
However, if you order online and have a special request, don't expect them to follow your request. I've had it happen on at least 3 orders to have juice on the side but when I received the sandwich by delivery or picked it up, the juice was on the sandwich. Makes it all soggy if you save half for the next day. I called to complain and they said the manager would call me the next day. Never heard from anybody. So now I doubled check it if I'm picking up and kind of take me chances on deliveries. Sorry, but I speak the truth in my reviews. That's the only reason I have service 4 stars instead of 5.“
“Our visit to Jersey Mike's today was awesome. The two people working today went the extra mile for us I think their names were Lucas and Steven if you have those guys working when you visit you will have a great sandwich. By the way we had Philly cheese steak sandwiches they were to die for“
“I had an absolutely fantastic experience at Jersey Mike's today, and I have to shout out the incredible team for their top-notch customer service! It was right around closing time—I rolled in a bit late, feeling a little guilty about it—but the staff didn't miss a beat. Instead of rushing me out the door, they greeted me with genuine smiles and took the time to chat about my order, recommend their specials, and even share a quick story about why they love making subs here.
That kind of warmth and attentiveness? It's the gold standard of customer service—friendly, efficient, and totally unhurried, even when the clock's ticking.
And let's talk about that sandwich: I went with the #13 Original Italian, piled high with premium meats, provolone, and all the fixings on that fresh-baked bread. It was a flavor explosion—crisp veggies, tangy oil and vinegar, and just the right kick of spice. Hands down one of the best subs I've had in ages; it hit the spot perfectly and left me craving my next visit already.
Thanks to the whole crew for going above and beyond—you turned a late-night craving into a highlight of my day. Jersey Mike's, keep doing what you do; we'll be back soon! 🌟🥪“
“I am impressed with this location.
The customer service was great.
Very clean store.
The floors are very clean.
Food is good.
The employees were kind, attentive and on the ball.
Very good experience here.“