“We ordered through the drive thru on this particular visit. The person on the speaker was very clear and patient. She confirmed our order and asked if everything looked right on the screen. When we got to the window she had a wonderful smile and greeted us again while handing us our drinks and scanning my phone for payment. The coffee was hot. The cold coffee my co worker ordered was cold. What a great experience. On that visit we paid for the car behind us. We hope that changed their day for the good.“
“I was having a rough morning and hadn’t even had time to eat, but Brianna completely turned my morning around\\! She was so friendly, kind, and patient, especially while I moved drinks around in my cupholders\\. She never rushed me and genuinely made my day better\\. Thank you, Brianna, for the amazing customer service\\! ❤☕“
“What a great Starbucks in San Pablo! The service was quick, friendly, and genuinely welcoming, and our drinks were made perfectly. My wife absolutely loved her Venti Iced Matcha with lavender cold foam on top—it was crazy good!
Kudos to the entire team for running such an awesome store. The fact that it was packed tells the whole story: people clearly enjoy coming here. We’ll definitely be back!“