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“I spent over 17 minutes in the drive thru. I honked my horn once and when I got to the window she asked if I honked and why. As I started to tell her she interrupts me very loudly then yells at me it's not her fault. Then Katie comes over, cursed at me and demanded i get the ruck out of her drive thru!! I tried to explain to her what was going on and all she could do is curse at me and call the police!!!
So is this how you train your people??“
“Let me tell you, after having such a bad experience with the starbucks in vacaville pebody, this one went above and behond , professional, customer service is one of the best, Kevin you made my day and the family's day after what happen. All drinks made perfect, we could not ask for such more better experience. Thank you. You deserve more then that tip. This place has leadership and it shows that.“