“Love this place, especially the barista Brandon, he is very kind, patient y have excellent customer service, he knows how to deal with people when the place is too crowded. Nice young guy. Starbucks on Imola is always busy. Thanks Brandon!“
“This is a very nice Starbucks in Napa. It’s in a very nice area of downtown where there’s a lot of walking. The atmosphere inside is very nice. My drink was made to perfection which I always love. Our food was super hot and fresh. There’s plenty of seating, and it was very clean, also, there is plenty of parking and picture opportunities around this Starbucks. They do have a restroom as well. I really enjoyed all the items that they had inside the store as well as I’ve never seen them another Starbucks so they do have a variety of cups. When I come here again, definitely my white chocolate mocha was made perfect.“
“The team was very quick. I didn't know some locations recyle certain size cups. I was able to sit outside and comfortably make a phone call. The inside lobby had a lot of foot traffic going on; some people had huge doggos and others were working on their computers.“
“I had to review this Starbucks because 1) they don't mess-up your order 2) they don't mess-up the coffee (perfect temp/flavors), but more importantly 3) the employees who work here are friendly and truly hard-working. I've come in to see the place slammed by customers, and the orders are always getting pumped out on time!I hope the employees who work at this Starbucks get acknowledged for how well they present the franchise, there are SO MANY Starbucks that simply suck, but this is definitely not one of them!“
“The staff at this Starbucks are always really friendly and helpful. I took one star off of atmosphere due to only bar-style inside seating and the outdoor seating is surrounded by the fairly busy parking lot. That said, the area has always been clean and nice when I've been. Of note, this is the only drive-thru Starbucks in Napa, which is convenient. I gave the food 5/5 stars by comparing this Starbucks to other Starbucks standards, not necessarily in comparison to other quality coffee shops.“
“This Starbucks is absolutely the best I have been to. There is a young lady there in charge, Ashley I believe is here name. She is so friendly and kind, she knows how to make an amazing drink. If you need a perfectly made Starbucks drink handed with a smile, this is the Starbucks for you.“
“This is one of the best bakeries that I have seen at a Safeway. Maybe because of where the location is is why it's so delicious looking. And you can save more money by getting your stuff here compared to the other stores around the corner. What colors are very vivid and the selection is great as well. I would like so like the store because of the adult delicious beverage options as well. Wait in line was not a problem and check out was very easy.“
“This review is not so much about my iced tea and lemon pound cake but more about the service. I waited for 20 minutes while this young woman patiently assisted customers some knew what they wanted others not so much. Some were unpleasant or couldn't be bothered to return the baristas hello. She was so considerate, patient, friendly and inside I'm sure frazzled since she was working solo but she never rushed someone, or behaved in anyway stressed. She took it one customer at a time. Thank you!“
“We were a group of 7 and we had our beverages at the restaurant. This location had seats inside and outside.The inside dining area was clean, but the outside had cups and trash on the ground and on some of the tables.Our drinks were good.They have a restroom inside, but you have to get the code from a barista to use it. I think that there were at least 4 or more employees working while we were there. I am not sure if it is their responsibility to clean the restroom, but it really needed to be cleaned.I am also not really sure how much I like the insert-cup-to-rinse and reuse machine.“